Back Office

News / Technology

My Method... How Staycity went from pen and paper to tech-driven operations

By Lloyd Green - Staycity | September 14, 2022

Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More

News / Startups

Shackle raises $5.5M to digitize the hotel guest experience

By Jill Menze | August 23, 2022

Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More

News / Technology

My Method: How Welcome Break reduced check-in from four minutes to 45 seconds

By Chris Jones - Guestline | August 22, 2022

Welcome Break Hotels wanted to address the manual, time-consuming and complex check-in and checkout process. Read More

giancarlo-phocuswright-europe-covid-results

News / Online

VIDEO: A hotelier’s long-term learnings from COVID

By PhocusWire | August 19, 2022

An Italian hotelier provides an update on the impact of COVID at Phocuswright Europe 2022. Read More

Opinion / Technology

Why the hotel chatbot is a must-have for data collection

By Elitza Stoilova - Umni | August 15, 2022

With the disappearance of third-party cookies, hotel website chatbots will be critical to the collecting of first- and zero-party data. Read More

News / Online

Mews launches venture arm to fuel growth and innovation in hospitality industry

By Kathryn Walson | July 28, 2022

Following three acquisitions in the past year, Mews has launched Mews Ventures to accelerate M&A activity. Read More

From Our Partners / Technology

Report: The hospitality executive's guide to RMS technology

By Cristina Polo | July 25, 2022

Find out how a comprehensive revenue management strategy can elevate a hotel group’s commercial performance across multiple customer touchpoints. Read More

Opinion / Technology

How data-driven tech can enhance hotel loyalty programs

By Graham Campbell - Givex | July 19, 2022

Hotels should direct their attention to the most valuable 20% of guests in order to establish repeat revenue. Read More

News / Online

Is this hospitality's chance for a fresh start?

By PhocusWire | July 7, 2022

Speaking during Phocuswright Europe, hotel executives discuss distribution trends, the labor shortage and more. Read More

Opinion / Technology

Improving corporate travel via digital payments

By Brandon Spear - TreviPay | May 16, 2022

Hotels can make corporate travel more flexible - for both business travelers and hotels themselves - through consolidated, direct billing. Read More

News / Distribution

Sabre acquires Nuvola to enrich hospitality retailing solutions

By Jill Menze | May 9, 2022

With Nuvola, Sabre aims to tackle the on-property fulfillment challenges that arise for hoteliers offering a wide range of ancillaries and attributes. Read More

News / Startups

NUMA strikes deal to manage and operate €500M hotel portfolio

By Mitra Sorrells | May 2, 2022

NUMA Group has entered into a strategic partnership with LaSalle Investment Management to create a portfolio of properties in major cities around Western Europe. Read More

Opinion / Technology

Decentralization is not a dirty word in hospitality

By Vinod Kelwani - Technoheaven | April 13, 2022

When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel agency, you’d be forgiven for telling most people to go and wash their mouth out. Read More

Opinion / Technology

The solution to missed revenue opportunities in hospitality

By Max Starkov - hospitality consultant and strategist | April 8, 2022

Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More

Interview / Online

In The Big Chair - Vivi Cahyadi Himmel of AltoVita

By Jill Menze | April 6, 2022

Vivi Cahyadi Himmel co-founded AltoVita, a platform that powers the corporate accommodations sector with enterprise software layered with a human-centric approach. Read More

Most Popular
Latest Stories