Back Office

Opinion / Technology

Decentralization is not a dirty word in hospitality

By Vinod Kelwani - Technoheaven | April 13, 2022

When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel agency, you’d be forgiven for telling most people to go and wash their mouth out. Read More

Opinion / Technology

The solution to missed revenue opportunities in hospitality

By Max Starkov - hospitality consultant and strategist | April 8, 2022

Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More

Interview / Online

In The Big Chair - Vivi Cahyadi Himmel of AltoVita

By Jill Menze | April 6, 2022

Vivi Cahyadi Himmel co-founded AltoVita, a platform that powers the corporate accommodations sector with enterprise software layered with a human-centric approach. Read More

News / Technology

MyDigitalOffice adds business intelligence data with Focal Revenue acquisition

By Mitra Sorrells | April 5, 2022

This is the second acquisition by MyDigitalOffice in less than a year. Read More

News / Startups

Investors on rethinking hospitality and real estate and the rise of digital nomads

By Yeoh Siew Hoon - WiT | April 1, 2022

The total restructuring of accommodation real estate and the rise of digital nomads will be two of the biggest pandemic changes, say investors who spoke at The Bridge Series, organized by WiT and... Read More

Opinion / Technology

The art of “flirting” and generating revenue for hotels

By Shawn Tarter & Steve Turk | March 31, 2022

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction. Read More

Opinion / Technology

How to solve the lodging industry’s tech skills gap

By Sebastien Leitner - Cloudbeds | March 14, 2022

The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers. Read More

Interview / Technology

In The Big Chair - Michele Fitzpatrick of Eviivo

By Mitra Sorrells | March 10, 2022

Since 2012, Michele Fitzpatrick has been CEO of U.K.-based Eviivo, which provides a cloud-based booking and property management platform. Read More

News / Technology

Q&A: Alex Mans of Flyr Labs on acquisitions, airline strategies

By Linda Fox | February 22, 2022

The company's CEO sets out a vision for the company, acquisitions and the current climate for airlines and technology investment. Read More

Opinion / Technology

Better tech and decision-making are hotel trends to watch for in 2022

By Katherine Grass - Optii Solutions | December 20, 2021

Here are two of the big shifts these changes have catalyzed within the hospitality sector and are likely to have an impact on how hotels run in 2022. Read More

News / Technology

MCR acquires housekeeping management platform Optii

By Jill Menze | December 7, 2021

Optii will remain a standalone company with its existing management team intact. Read More

Interview / Startups

VIDEO: MyStay - Summit pitch at Phocuswright Conference 2021

By PhocusWire | December 6, 2021

85% of guests are asking for a new concept of reception based on contactless access, so why there are only 3% of properties with online check-in, payments, e-keys? Read More