Back Office

MDO acquires HelloGM
News / Online
MDO acquires HelloGM
By Morgan Hines | October 9, 2023
 The centralizing hotel data platform is boosting its back-office automation capabilities with its new acquisition. Read More
Where are they now? Checking in with our Hot 25 Startups of 2019
News / Online
Where are they now? Checking in with our Hot 25 Startups of 2019
By Morgan Hines | October 9, 2023
Sanctifly, Stay22, Lumo, Beyond, TravelPerk and GuestReady update PhocusWire on what they’ve been up to since they were named part of PhocusWire’s Hot 25 Travel Startups for 2019. Read More
Travelsoft welcomes Capza as minority shareholder
News / Online
Travelsoft welcomes Capza as minority shareholder
By Morgan Hines | October 5, 2023
Travelsoft seeks to bolster travel tech consolidation strategy with Capza’s new minority shareholder status. Read More
Google, Expedia, Travelport and Wego on AI risks, opportunities
News / Technology
Google, Expedia, Travelport and Wego on AI risks, opportunities
By Mitra Sorrells | October 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI. Read More
Two new distributors tap TourRadar's API to sell organized adventures
News / Online
Two new distributors tap TourRadar's API to sell organized adventures
By Morgan Hines | October 2, 2023
As experiences gain dominance in consumers' travel planning, LocalAdventures and Travlr are using TourRadar's API to offer thousands of options to their customers.  Read More
Fetcherr partners with Royal Air Maroc to implement automated pricing
News / Technology
Fetcherr partners with Royal Air Maroc to implement automated pricing
By Morgan Hines | October 2, 2023
The startup is sharing its generative pricing engine with the national carrier of Morocco. Read More
Delta Air Lines on using AI throughout its business
News / Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines | September 28, 2023
 Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing. Read More
Travelport tech chief talks moving the needle on NDC
News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
Can we hardwire happiness into hospitality tech?
News / Technology
Can we hardwire happiness into hospitality tech?
By Linda Fox | March 29, 2023
Hotels are providing the opposite of hospitality with long queues, paperwork, poor Wi-Fi and disconnected systems, according to Lennert de Jong, president for hospitality at Planet. Read More
Reeco checks in with $10M for hotel supplies marketplace
News / Startups
Reeco checks in with $10M for hotel supplies marketplace
By Linda Fox | March 28, 2023
The investment in the Israel-based company was led by Net Capital Ventures and Joule Ventures while a number of angel investors also participated. Read More
EV Hotels Crypto Ballroom
Interview / Technology
Q&A: EV Hotels’ vision to serve “technology travelers”
By Derek Catron | February 9, 2023
EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT.   Read More
tw-alis-tech-challenge
News / Startups
Hotel tech innovators present solutions for cleaning rooms, digital tipping
By Christina Jelski - Travel Weekly | January 26, 2023
During the ALIS Tech Challenge at the Americas Lodging Investment Summit, several companies pitched new hotel technology solutions to address the industry's labor challenges. Read More
Hotel Manager lands £1M for modular hotel tech platform
News / Startups
Hotel Manager lands £1M for modular hotel tech platform
By Linda Fox | December 14, 2022
Fuel Ventures led the investment in the U.K.-based company while Pitchdrive VC, CORE angels Lisbon, Boost Fund and Startupist Ventures also participated. Read More
2023 trends in hospitality from a road warrior’s perspective
Opinion / Online
2023 trends in hospitality from a road warrior’s perspective
By Klaus Kohlmayr - IDeaS | November 22, 2022
While the last few years have been difficult, the road ahead is littered with uncertainty. Read More
airline-distribution-modern-retailing
News / Distribution
Can a "coalition of the willing" fix airline distribution?
By Linda Fox | October 6, 2022
Airlines are facing the fact that transformation is needed across front- and back-end processes. Read More
The Phocuswright Conference 2026