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News
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Distribution
Inspirato to open physical experience centers to promote luxury rentals
By Nick Vivion
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August 29, 2014
In a real-time marketing twist, luxury vacation rental company Inspirato has opened a series of "experience centers" in high-end malls around the United States. The company (TLabs here) was most re
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News
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Online
American Express boosts traveler care with enhanced traveler management
By Nick Vivion
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July 28, 2014
Product rollouts at the annual Global Business Travel Association conference in Los Angeles have begun, and American Express Global Business Travel (GBT) has announced updates that enhance the current
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News
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Distribution
Travel agents feel the pinch of the Internet - and it doesn't hurt that much
By Nick Vivion
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October 17, 2013
At a recent invite-only roundup for American Express-affiliated travel agents, the assembled agents were surveyed about how the Internet has impacted their businesses. Traditionally, the Internet h
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News
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Online
TripAdvisor and American Express - a user review deal with a difference
By Linda Fox
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October 8, 2013
As partnerships go, today's tie-up between American Express and TripAdvisor is a curious one. Effectively the partnership gives card members recognition for posting a review, flags up that the revi
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News
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Online
Travel MARKETING - Product news, launches and more - September 2013
By PhocusWire
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September 10, 2013
National Geographic Traveler has re-organized their media brands.
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News
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Online
The gamification of managed travel: Can social gaming plug travel policy leakage?
By Nick Vivion
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August 13, 2013
One of the strong undercurrents of this year's annual GBTA conference in San Diego was the consumerization of B2B travel products, such as using consumer behavioral insight to increase travel policy...
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News
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Online
The consumer conundrum: Why businesses must accept consumerization in B2B product development
By Nick Vivion
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August 12, 2013
The shift away from enterprise and government as the driver of new technology advancements has greatly accelerated in the past 5 years, a shift that has causes discomfort among B2B product developers.
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News
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Online
The Scan - Lowcostholidays film map, Louvre Hotels on Google, Air New Zealand Bears All (again) and other travel tech stories
By PhocusWire
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March 8, 2013
Lowcostholidays, Air New Zealand, Priceline-Kayak, Inner Maldives, Reardon Commerce, American Express, Carlson Wagonlit Travel, Micros Systems, Etihad and NYC & Company all make the cut in our round of...
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News
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Online
Attack of the Clones - so big brands should rebel and fight back against less authentic startups
By Viewpoints
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January 24, 2013
Is it me or are you noticing more travel startups that are really just technology businesses or media companies operating under the disguise as a leisure travel business?
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News
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Online
Unused vacation days: The fall travel marketing opportunity
By Nick Vivion
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September 26, 2012
A new survey shows that Americans have a lot of vacation days to use up by the end of the year, providing a targeted marketing opportunity to savvy travel marketers across the world.
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News
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Online
The Scan: Carlson Wagonlit expands in China, Travelocity lands on the Kindle Fire, and more news
By PhocusWire
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September 5, 2012
CWT Online is China's first online booking tool for international flights, and more items in our roundup for 5 September.
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News
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Online
Morning Scan: Amex's Orbitz-run booking engine launches, United pivots its blog, and more
By Sean O'Neil
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August 21, 2012
American Express and Orbitz team up to create a booking engine, United Airlines is shifting the focus of a blog it created this spring when shifting to a unified tech platform, and more items in our...
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News
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Online
American Airlines offers direct-connect bounty via Priceline, talks with business travel giants stall
By Kevin May
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July 31, 2012
American Airlines is back in Direct-Connect mode, after its programme to try and turn the airline distribution model on its head fell by the wayside as it faced bigger battles.
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News
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Online
American Express: 5 ways to boost business travel savings and compliance
By Dennis Schaal
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June 19, 2012
With global airfares and hotel rates rising, American Express Global Business Travel is emphasizing the carrot -- rather than the stick -- in trying to get road warriors to save money in their travel...
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News
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Online
Orbitz Worldwide returns flight-booking fees to CheapTickets to build hotel business
By Dennis Schaal
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May 3, 2012
Orbitz Worldwide went along with most of the online travel agency pack and eliminated the bulk of its flight-booking fees for its US brands in 2009, but quietly brought them back on CheapTickets.com in...
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