Amadeus

News / Technology

The state of airport passenger processing and seamless journeys

By Marisa Garcia | November 20, 2024

Digital ID and biometrics are the key drivers to a seamless experience for passengers to move smoothly through the airport. Read More

News / Technology

The roots of traveler frustration and how technology is helping

By Mileva Sapic | November 19, 2024

A survey from Amadeus uncovered areas of friction for travelers as well as the technology that is alleviating some of the stress. Read More

News / Online

Rappi Travel adds experiences vertical with Civitatis partnership

By Morgan Hines | November 14, 2024

Rappi Travel already offers hotels, packages, flights and car rentals and with the addition of experiences from Civitatis, it is aiming to provide a “complete travel solution.” Read More

News / Technology

Is technology improving airline customer service?

By Mark Frary | November 13, 2024

The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective. Read More

News / Technology

Amadeus revenue hits €1.5B in Q3

By Linda Fox | November 7, 2024

Amadeus CEO Luis Maroto said company aims to be "undisputed aggregator" of NDC volumes for airlines. Read More

Opinion / Distribution

Thinking of travel "as a service" can help build a better traveler experience

By Jay Richmond - Amadeus | October 28, 2024

Amadeus senior director Jay Richmond discusses how cloud technology and accessibility to data have the potential to create a smoother experience for travelers. Read More

News / Distribution

PhocusWire's weekly travel tech news briefs: Sabre, Delta Airlines, SmartRyde, Amadeus

By PhocusWire | October 25, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2022

By Mileva Sapic | October 21, 2024

Flyzy, KIDO Dynamics, MyStay, RoomPriceGenie and Travala update PhocusWire on what they've been up to since they were named part of PhocusWire's Hot 25 Travel Startups for 2022. Read More

News / Technology

Generative AI in travel - weighing the concerns versus the promise

By Linda Fox | October 17, 2024

Travel experts discussed the most exciting applications of generative AI at WiT Singapore while research from Amadeus flagged concerns around the technology. Read More

Interview / Startups

STARTUP STAGE: B0arding is a booking site that rewards users for video reviews

By Mileva Sapic | October 7, 2024

B0arding invites travelers to submit video reviews of hotels and short-term rentals they've stayed in and rewards them with a $20 travel credit for a future trip booked on its platform. Read More

News / Technology

B2B ground transportation marketplace Distribusion raises $80M

By Morgan Hines | September 26, 2024

Distribusion connects nearly 2,000 ground transportation providers worldwide across bus, rail and ferry services to more than 150 retailers through a single API. Read More

News / Technology

Travalyst acquires Weeva, lays out five-year vision

By Mileva Sapic | September 25, 2024

Travalyst plans to centralize the collection and distribution of sustainability data for key aspects of travel in its five-year plan. Read More

News / Technology

Q&A: Amadeus CTO on tech priorities, cloud and generative AI

By Linda Fox | September 24, 2024

PhocusWire talks to Sylvain Roy, CTO of Amadeus, about prioritizing technology projects and implementing generative AI internally and externally. Read More