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Technology
Travel industry collaboration needed to reduce friction
By Morgan Hines
|
December 16, 2024
For the travel industry as a whole, removing friction and leaving customers satisfied is the real goal, according to Decius Valmorbida, president of travel at Amadeus.
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News
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Technology
PhocusWire's weekly travel tech news briefs: Sabre, SITA, Amadeus
By PhocusWire
|
December 13, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup.
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News
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Technology
PhocusWire's weekly travel tech news briefs: SITA, Sabre, Amadeus and more
By PhocusWire
|
December 6, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup.
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4 hospitality trends to watch in 2025
By Amadeus Hospitality
|
December 5, 2024
Amadeus Hospitality looks at some of the latest trends set to impact the industry in 2025 and how hospitality leaders can respond to these shifts in demand to drive revenue.
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Distribution
Airline tech experts on retailing and distribution trends
By Linda Fox
|
December 4, 2024
Airline technology executives from CitizenPlane and Dohop discuss the adoption of NDC as airlines look to the next phase of their retailing journeys and ongoing challenges.
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News
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Technology
The state of airport passenger processing and seamless journeys
By Marisa Garcia
|
November 20, 2024
Digital ID and biometrics are the key drivers to a seamless experience for passengers to move smoothly through the airport.
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News
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Technology
The roots of traveler frustration and how technology is helping
By Mileva Sapic
|
November 19, 2024
A survey from Amadeus uncovered areas of friction for travelers as well as the technology that is alleviating some of the stress.
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News
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Online
Rappi Travel adds experiences vertical with Civitatis partnership
By Morgan Hines
|
November 14, 2024
Rappi Travel already offers hotels, packages, flights and car rentals and with the addition of experiences from Civitatis, it is aiming to provide a “complete travel solution.”
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News
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Technology
Is technology improving airline customer service?
By Mark Frary
|
November 13, 2024
The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective.
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News
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Technology
Amadeus revenue hits €1.5B in Q3
By Linda Fox
|
November 7, 2024
Amadeus CEO Luis Maroto said company aims to be "undisputed aggregator" of NDC volumes for airlines.
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Opinion
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Thinking of travel "as a service" can help build a better traveler experience
By Jay Richmond - Amadeus
|
October 28, 2024
Amadeus senior director Jay Richmond discusses how cloud technology and accessibility to data have the potential to create a smoother experience for travelers.
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News
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Distribution
PhocusWire's weekly travel tech news briefs: Sabre, Delta Airlines, SmartRyde, Amadeus
By PhocusWire
|
October 25, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup.
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News
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Startups
Where are they now? Catching up with the Hot 25 Travel Startups for 2022
By Mileva Sapic
|
October 21, 2024
Flyzy, KIDO Dynamics, MyStay, RoomPriceGenie and Travala update PhocusWire on what they've been up to since they were named part of PhocusWire's Hot 25 Travel Startups for 2022.
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News
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Technology
Generative AI in travel - weighing the concerns versus the promise
By Linda Fox
|
October 17, 2024
Travel experts discussed the most exciting applications of generative AI at WiT Singapore while research from Amadeus flagged concerns around the technology.
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Interview
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Startups
STARTUP STAGE: B0arding is a booking site that rewards users for video reviews
By Mileva Sapic
|
October 7, 2024
B0arding invites travelers to submit video reviews of hotels and short-term rentals they've stayed in and rewards them with a $20 travel credit for a future trip booked on its platform.
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Booking Holdings-backed Lola unveils membership model for AI travel and experiences assistant
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Expedia to offer hotel bookings through Meta's Muse AI agent
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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The agentic traveler: Is travel ready for AI booking demand?
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How leading travel companies are strengthening margins in 2026
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Choice Hotels acquires RV travel company Harvest Hosts for $130M
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Juniper Group acquires Bookassist
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Hotels still stuck on manual work despite increased AI adoption
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Indonesia set to overtake Thailand as Southeast Asia's largest travel market
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Airbnb rolls out travel map and social connections to drive discovery
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