Amadeus

Opinion / Technology

How airline tech “advances” are setting back our end consumers

By Sebastien Gibergues | October 26, 2023

While airlines have smartly upgraded their retailing capabilities — but at a cost to other players in the field, including consumers. Read More

News / Distribution

How Amadeus wants airlines to transition to modern distribution

By Linda Fox | October 25, 2023

Amadeus says Nevio is its formal commitment to helping the airline industry move to modern distribution. Read More

News / Distribution

Getting beyond the impasse between airlines and the corporate travel community

By Linda Fox | October 6, 2023

Frustration between airlines trying to seek more modern ways to sell their products and corporate travel managers who feel left behind bubbled over this week at the Institute of Travel Management... Read More

News / Technology

Accenture to pilot Amadeus Cytric Easy AI-powered chatbot

By Michael B. Baker - BTN | September 26, 2023

Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and... Read More

From Our Partners

5 tried and true strategies for effective hotel guest personalization

By Joe Youssef - Amadeus Hospitality | September 7, 2023

Amadeus' Joe Youssef shares strategies for hotels to elevate the guest experience and grow revenue through personalization. Read More

News / Online

Travel's path to smoother payments and how data helps

By Linda Fox | August 1, 2023

While advances in technology as well as payment mechanisms are helping remove friction for both consumers and businesses, there is still a long way to go, according to travel payment experts. Read More

News / Distribution

Amadeus focused on cloud and hospitality, boosts R&D spend

By Linda Fox | July 28, 2023

Amadeus made revenue gains across airline distribution, Air IT and hospitality divisions in Q2, 2023. Read More

News / Technology

Corporate buyers grapple with NDC over price discrepancy and post-sale servicing

By Yeoh Siew Hoon - WiT | July 21, 2023

While one year ago, sustainability was the most dominant topic at corporate travel events, other more pressing issues have surfaced to preoccupy the sector as business travel stages a comeback across... Read More

News / Technology

Hyatt partners with Sabre for central reservations tech

By Linda Fox | July 20, 2023

Sabre's SynXis central reservation system is to become the main reservation system for Hyatt properties from the beginning of next year. Read More

Opinion / Technology

How can travel harness ChatGPT - while limiting risks?

By Rudy Daniello – Amadeus | July 11, 2023

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More

News / Technology

Finnair, Swiss talk difficult distribution decisions, customer experience

By Linda Fox | July 5, 2023

Finnair and Swiss executives joined the "Make Flying Fun" panel at Phocuswright Europe 2023 to discuss boosting digital engagement, distribution developments, sustainability and more. Read More

News / Technology

Chargebacks in travel increasing as consumers find them easier than refunds

By Linda Fox | June 27, 2023

Outpayce, the payments business of Amadeus, surveyed travel executives to uncover that 71% of companies have seen an increase with disputes growing 30% year over year. Read More

News / Technology

Amadeus' Maroto on hospitality, aviation pressure, leadership challenges

By Linda Fox | June 20, 2023

Luis Maroto, president and CEO of Amadeus, joined Phocuswright Europe 2023 to talk about the economy, distribution developments and potential growth opportunities for the company. Read More

From Our Partners / Online

The power of an “ecosystem approach” in hospitality

By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 20, 2023

Find out how today's traveler expectations are catalysts for change and how the hospitality industry can adapt in the coming years to deliver more seamless journeys. Read More

News / Startups

Amadeus takes stake in SAF innovator Caphenia

By Linda Fox | June 12, 2023

The Germany-based company is working to produce synthesis gas, the combination of CO2 and water, used to make sustainable aviation fuel (SAF). Read More

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