Amadeus

News / Technology

AI Insights: Generative AI's impact on the shopping experience

By PhocusWire | June 6, 2023

Amadeus chief technology officer Sylvain Roy answers our questions on how the company is working with generative artificial intelligence technology. Read More

News / Distribution

Phocuswright Europe 2023: Airline customer experience and distribution developments

By PhocusWire | May 23, 2023

Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More

News / Distribution

Amadeus sees growth across distribution and IT units

By Linda Fox | May 9, 2023

The company reported a 43% increase in group revenue to €1.3 billion with adjusted profit up 188% to €273 million for the three months ended March 31, 2023. Read More

News / Distribution

Airlines' NDC plans complicate travel advisor efforts

By Robert Silk – Travel Weekly | May 3, 2023

Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More

Opinion / Online

Claims fraud in travel - another form of chargeback

By Monica Eaton - Chargebacks911 | May 1, 2023

Using modern technology, travel merchants can significantly reduce the number of fraudulent claims they receive while maintaining the customer relationships that their businesses are built on. Read More

News / Startups

Sustainability-focused startups find opportunities, obstacles

By Kathryn Walson | April 24, 2023

Founders of environmental startups know that where there are challenges, there are also opportunities. And the possibility to make a difference rises in correlation with the demand for eco-friendly... Read More

News / Distribution

Air Canada launches diverse NDC approach to distribution

By Linda Fox | April 19, 2023

The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More

News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More

News / Distribution

Air Canada enables access to NDC content through Amadeus

By Mitra Sorrells | April 6, 2023

Air Canada will use Altéa NDC, Amadeus’ IT solution, to display enhanced content and offers. Read More

From Our Partners / Online

Serving the hotel guest of the future

By Francisco Pérez-Lozao Ruter - Amadeus Hospitality | March 27, 2023

With the right data and an open, connected ecosystem, hoteliers can meet the needs of travelers across every step of their journey. Read More

News / Online

WATCH: Visualization of revenue for digital travel brands through 2022

By PhocusWire | March 23, 2023

From a revenue standpoint, 2022 was an up year for most online travel brands, with many reporting record financial results. Read More

News / Online

Multimodality app could launch in Europe in 2024

By Kathryn Walson | March 22, 2023

Along with enabling bookings of flights, trains, buses and more, the solution would share data across suppliers to manage travel disruption. Read More

From Our Partners / Online

Understanding traveler preferences for the next decade

By PhocusWire | March 14, 2023

Amadeus explains its Traveler Tribes 2033 report that identifies unique segments of consumers and the attitudes and behaviors that will shape their travel buying decisions in the next decade. Read More