Airport News and Aviation Updates

PhocusWire's in-depth coverage of airports, featuring news, analysis, interviews, research and more on airport facilities, their use of technology, passenger experience and relationships with airlines.

Airports are evolving into high-tech travel ecosystems, integrating smarter infrastructure, touchless technology, and advanced operations to enhance efficiency and the passenger experience. PhocusWire brings you the latest airport news and aviation updates, tracking how global hubs are responding to the demands of modern travel and future growth.

Airport operations, infrastructure developments, and global hubs

Our coverage highlights airport modernization efforts, sustainability strategies, and digital transformation initiatives taking place at key aviation hubs around the world. From biometric screening and baggage automation to terminal redesigns and mobility partnerships, we explore the innovations redefining airport functionality and service delivery.

VIDEO: Facebook Messenger Business on airlines getting chatty
From Our Partners / Online
VIDEO: Facebook Messenger Business on airlines getting chatty
By PhocusWire | September 17, 2019
With millions of businesses and consumers using the service, it's no wonder the aviation sector is using messaging tools to manage important parts of its communications with passengers. Read More
Air-France-KLM-digital-social-media
News / Distribution
VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox | September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social media strategy across the airlines and staying on top of digital developments. Read More
VIDEO: Infare on the importance of data and intelligence for airlines
From Our Partners / Technology
VIDEO: Infare on the importance of data and intelligence for airlines
By PhocusWire | September 16, 2019
Airlines sit on piles of data, perhaps more than any other element within the travel, tourism and hospitality industry. Read More
Trip Planning 3.0 – this time it’s more than personal
Opinion / Online
Trip Planning 3.0 – this time it’s more than personal
By Manuel Hilty - Nezasa | September 13, 2019
Some survivors are learning from the past, making the most of today’s tech landscape to create fit-for-purpose planning and booking tools for today’s travelers. Read More
airline-sustainability
News / Technology
Aviation bosses: We need to be vocal about environmental credentials and embrace tech
By Linda Fox | September 13, 2019
The flight shaming campaign has shone a critical light on the industry for not promoting the industry’s efforts enough, as pressure mounts on carriers to take notice. Read More
VIDEO: PROS on a new future for retail with airlines
From Our Partners / Technology
VIDEO: PROS on a new future for retail with airlines
By PhocusWire | September 13, 2019
The PROS acquisition of Travelaer in August this year has put the multi-industry technology brand further into the heart of the shift by airlines to adopt new technology platforms. Read More
How I Got Here, episode 4 - Ethan Bernstein of Freebird
Interview / Technology
How I Got Here, episode 4 - Ethan Bernstein of Freebird
By Kevin May | September 12, 2019
The co-founder and CEO of Freebird, Ethan Bernstein, joins Kevin May and David Litwak for the latest episode. Read More
The PhocusWire PundIT Show #19
News / Technology
The PhocusWire PundIT Show #19
By PhocusWire | September 11, 2019
Triggering the 30 minutes of discussion are a series of questions about the event, such as what excited, surprised and, of course, caused eye-rolling moments for our panel. Read More
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
News / Online
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
By Kevin May | September 10, 2019
Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business. Read More
VIDEO: SITA on aviation's massive task to connect the digital dots
News / Technology
VIDEO: SITA on aviation's massive task to connect the digital dots
By Kevin May | September 9, 2019
PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector. Read More
Travelport EasyJet voice search in app
News / Technology
Travelport creates voice search for EasyJet’s app
By Mitra Sorrells | September 5, 2019
Dubbed “Speak Now,” the search tool has been created by Travelport using Google Cloud’s natural language understanding tool known as Dialogflow. Read More
SITA report digital travelers driving strategy
News / Technology
“Post-digital” generations driving airline and airport IT strategy by 2025
By Mitra Sorrells | September 4, 2019
A significant demographic shift is taking place that airline and airport IT leaders say will be the biggest influence on their passenger solution strategy by 2025. Read More
Glassbox op ed customer experience in aviation
Opinion / Online
Tackling aviation's top customer experience issues through data
By Francesca Pezzoli - Glassbox Digital  | September 4, 2019
Data and digital tools are the basis of a positive customer experience in the airline industry. Read More
LIVE: Interviews at World Aviation Festival 2019
News / Technology
LIVE: Interviews at World Aviation Festival 2019
By PhocusWire | September 3, 2019
Alongside moderating the Airline Retail Summit, we have interviews lined up with airlines and vendors from around the world, including a number live via YouTube over the three-day event. Read More
thailand-tourism
News / Technology
How smart tourism developments in Thailand can help attract visitors
By Linda Fox | September 2, 2019
Investment in infrastructure - especially tech-led - is needed for Thailand to keep maintaining its current tourism growth trajectory. Read More
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