Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

traveler-wellbeing-technology
News / Technology
Traveler well-being and the shift to purposeful business travel
By Linda Fox | February 1, 2023
Three years from the start of the pandemic, there is talk beyond safety to more of a focus on traveler well-being in terms of mental, physical and emotional health. Read More
sita-2022-airline-it-trends
News / Technology
Airlines plan tech investment boost to drive efficiency
By Linda Fox | January 31, 2023
The latest SITA report on aviation technology reveals investment priorities including cybersecurity initiatives and cloud services. Read More
pcw-se-asia-article-header
News / Online
5 things to expect in the Southeast Asia travel market by 2025
By Phocuswright Research | January 30, 2023
With promotion of domestic travel and digitization trends, the future of Southeast Asian travel appears to offer many new opportunities.     Read More
Startup Stage Connect-EZ
Interview / Startups
STARTUP STAGE: Connect-EZ provides in-app calling for travelers
By Kathryn Walson | January 27, 2023
Founded in 2020, the London-based company aims to make it easier for travelers to communicate with airlines while on the go, including for booking inquiries and customer service issues. Read More
amexgbt-restructure-multinational-sme
News / Distribution
Amex GBT restructures to focus on multinationals and smaller businesses
By Michael B. Baker - BTN | January 27, 2023
The company says the move will "accelerate growth" and "drive consistency" with the Amex GBT eyeing a "significant opportunity to grow our business." Read More
Two ways airlines might increase revenue
Opinion / Distribution
Two ways airlines might increase revenue
By Peer Winter - 777 Travel Tech | January 27, 2023
Airlines need new tactics and thinking beyond their core markets to find new sources of revenue and take advantage of travel demand.  Read More
SITA Zamna partnership
News / Technology
SITA partners with Zamna to digitize travel processes
By Kathryn Walson | January 26, 2023
Airlines and airports benefit from reduced processing times and less infrastructure needed to process passengers, Zamna says, while border agencies benefit from the checks happening pre-departure. Read More
air ticket consolidators
News / Distribution
Air ticket consolidators turn profit in shifting landscape
By Robert Silk, Travel Weekly | January 24, 2023
Despite airlines' efforts to drive more direct sales, ticket consolidators say business remains solid and their partnerships with airlines continue to be strong. Read More
davos-world-economic-forum-23
Opinion / Online
Davos and the travel industry: 5 takeaways
By Jeffrey Katz - Journera | January 24, 2023
Journera CEO Jeffrey Katz shares the travel-related topics and trends from the World Economic Forum's Davos event. Read More
How travel brands can activate first-party data
Opinion / Online
How travel brands can activate first-party data
By Dave Goulden - Sojern | January 23, 2023
Travel companies need to prepare for cookies going away and learn to use first-party data in sophisticated ways to create a personalized customer experience. Read More
coras-fida-token-launch
News / Technology
Coras aims to reinvent travel loyalty with launch of new DeFi token
By Mitra Sorrells | January 23, 2023
Unlike traditional loyalty points, the Fida tokens are transferable, interoperable, provide instant liquidity and never expire. Read More
United boss warns airlines have "outgrown their technology infrastructure"
News / Technology
United boss warns airlines have "outgrown their technology infrastructure"
By Linda Fox | January 19, 2023
United CEO Scott Kirby says pilot shortages and other staffing issues as well as the delay in aircraft delivery and parts are inhibiting the growth of carriers. Read More
Amex GBT aims for more robust carbon reporting via Chooose
News / Technology
Amex GBT aims for more robust carbon reporting via Chooose
By Linda Fox | January 19, 2023
The agreement will see Amex GBT integrate carbon emissions calculations across its booking and reporting tools to build up consistent data and develop an architecture for carbon compensation. Read More
uber-studio-pc-22
News / Online
Uber on its future plans for travel products
By Mitra Sorrells | January 19, 2023
Uber’s head of growth and new products for travel and airports, Loren Kosloske, discusses the company’s future plans related to multi-modality, flights and hotels.   Read More
Delta QandA Travel Weekly
Interview / Online
Q&A: Delta's Ranjan Goswami on personalization through Delta Sync
By Arnie Weissmann - Travel Weekly | January 19, 2023
Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers. Read More
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