Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

How I Got Here, episode 4 - Ethan Bernstein of Freebird
Interview / Technology
How I Got Here, episode 4 - Ethan Bernstein of Freebird
By Kevin May | September 12, 2019
The co-founder and CEO of Freebird, Ethan Bernstein, joins Kevin May and David Litwak for the latest episode. Read More
VIDEO: Trip.com on its role in the wider group and the importance of flights
News / Online
VIDEO: Trip.com on its role in the wider group and the importance of flights
By Linda Fox | September 11, 2019
James Spalding is responsible for building flight content for Trip.com. He spoke to PhocusWire about knocking on airline doors, ambitions for the brand and its role in the wider group. Read More
The PhocusWire PundIT Show #19
News / Technology
The PhocusWire PundIT Show #19
By PhocusWire | September 11, 2019
Triggering the 30 minutes of discussion are a series of questions about the event, such as what excited, surprised and, of course, caused eye-rolling moments for our panel. Read More
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
News / Online
VIDEO: The Points Guy on airline loyalty shifts and aviation pain points
By Kevin May | September 10, 2019
Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business. Read More
iata-ceo-waf-2019
News / Distribution
VIDEO: IATA on NDC, One Order and how it views innovation
By Linda Fox | September 10, 2019
PhocusWire spoke to IATA CEO Alexandre de Juniac about developments beyond NDC, innovation and the current challenges for airlines. Read More
Ctrip scores £1.3B in revenue for second quarter in a row, will change name to Trip.com Group
News / Online
Ctrip scores £1.3B in revenue for second quarter in a row, will change name to Trip.com Group
By Kevin May | September 10, 2019
Executive chairman James Liang says the move is to position the brand further as a global player, ending almost 20 years as Ctrip. Read More
VIDEO: SITA on aviation's massive task to connect the digital dots
News / Technology
VIDEO: SITA on aviation's massive task to connect the digital dots
By Kevin May | September 9, 2019
PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector. Read More
easyjet world aviation festival
News / Technology
EasyJet CEO Johan Lundgren on how airlines can use data effectively
By Linda Fox | September 9, 2019
Speaking at the World Aviation Festival in London last week, CEO Johan Lundgren said the airline has used data to cut cancellations by two-thirds and reduce “costly three-hour delays” by 32%. Read More
SITA report digital travelers driving strategy
News / Technology
“Post-digital” generations driving airline and airport IT strategy by 2025
By Mitra Sorrells | September 4, 2019
A significant demographic shift is taking place that airline and airport IT leaders say will be the biggest influence on their passenger solution strategy by 2025. Read More
Glassbox op ed customer experience in aviation
Opinion / Online
Tackling aviation's top customer experience issues through data
By Francesca Pezzoli - Glassbox Digital  | September 4, 2019
Data and digital tools are the basis of a positive customer experience in the airline industry. Read More
LIVE: Interviews at World Aviation Festival 2019
News / Technology
LIVE: Interviews at World Aviation Festival 2019
By PhocusWire | September 3, 2019
Alongside moderating the Airline Retail Summit, we have interviews lined up with airlines and vendors from around the world, including a number live via YouTube over the three-day event. Read More
How predictive analytics is helping airlines see through the clouds
Opinion / Technology
How predictive analytics is helping airlines see through the clouds
By Benjamin Cany - Amadeus | August 30, 2019
With so many business, sports and cultural events happening around the world, airlines have traditionally found it challenging to keep up with local events. Read More
Ixigo Flipkart partnership flight bookings
News / Distribution
Ixigo shifts to “full OTA experience” in deal with Indian e-commerce site Flipkart
By Mitra Sorrells | August 30, 2019
Ixigo is now managing domestic and international flight bookings on Flipkart, and additional verticals may be added soon. Read More
southwest airlines gds
News / Distribution
Q&A: Southwest Airlines on its GDS, corporate business strategy
By Business Travel News | August 29, 2019
Southwest Airlines president Tom Nealon spoke with BTN about the airline's decision to participate in the Amadeus and Travelport global distribution systems. Read More
PROS acquires Travelaer to build out end-to-end retailing experience for airlines
News / Technology
PROS acquires Travelaer to build out end-to-end retailing experience for airlines
By Jill Menze | August 27, 2019
Airline revenue management solution PROS has acquired Travelaer SAS in a deal estimated at about $12 million. Read More
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