Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

VIDEO: Troop - Summit pitch at Phocuswright Europe 2021
Interview / Technology
VIDEO: Troop - Summit pitch at Phocuswright Europe 2021
By PhocusWire | July 7, 2021
Troop is building a self-serving end-to-end meetings management technology to make organizing a meeting easy for anyone. Read More
Lufthansa unveils travel sustainability marketplace Squake
News / Startups
Lufthansa unveils travel sustainability marketplace Squake
By Linda Fox | July 7, 2021
The Squake sustainability marketplace, which offers a CO2 compensation platform enabling travel and transport companies to choose sustainability initiatives, launches with 70 partners and... Read More
American Airlines sues Sabre over fare display
News / Distribution
American Airlines sues Sabre over fare display
By Robert Silk - Travel Weekly | July 7, 2021
American claims that Sabre's New Airline Storefront biases search results toward Delta Air Lines. Read More
SITA claims automation will be the only way to tackle aviation's recovery challenge
News / Technology
SITA claims automation will be the only way to tackle aviation's recovery challenge
By Linda Fox | July 5, 2021
In addition to managing health requirements, airlines and airports need automation to improve the passenger experience and increase efficiency. Read More
The new rules for acquisition, experience and loyalty in travel
Opinion / Online
The new rules for acquisition, experience and loyalty in travel
By Ericka Podesta McCoy - Resonate | July 2, 2021
As brands navigate which consumers are likely to book a quick overnight over versus who’s itching to jump on a plane to cross the country, or even overseas, it will be critical to target messaging based... Read More
Airports test virtual queuing for security checkpoints
News / Technology
Airports test virtual queuing for security checkpoints
By Robert Silk - Travel Weekly | July 1, 2021
Two airports are testing technology that would enable flyers to shorten the time they spend in TSA checkpoint lines. Read More
Flexible payment options are boosting traveler confidence
News / Distribution
Flexible payment options are boosting traveler confidence
By Linda Fox | June 29, 2021
Travelers could opt for buy-now-pay-later schemes because of the risk of cancellations and painful refund processes. Read More
travelport-trust-study
News / Online
Travel industry must fix “trust gaps” as it restarts
By Mitra Sorrells | June 24, 2021
Based on a results of a survey of 11,000 consumers, Travelport says the pandemic has created a “once-in-a-lifetime” opportunity for the travel industry to regain travelers’ trust. Read More
Phocuswright Europe 2021: Here's what to expect
News / Online
Phocuswright Europe 2021: Here's what to expect
By PhocusWire | June 23, 2021
Join us to hear how industry players have updated their playbook to compete in this new, unstable but promising environment. A second chance like this doesn’t come around very often. Read More
On The Beach half-year revenues slashed to £4.4M
News / Online
On The Beach half-year revenues slashed to £4.4M
By Linda Fox | June 22, 2021
Bucking the trend set by other U.K. operators desperate to get moving again, On The Beach said in May that it would not sell any trips for July and August 2021. Read More
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
News / Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly | June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More
mobility-travel-tech
Opinion / Technology
The intersection of travel and mobility requires a big effort on tech
By David Litwak - Ground Control | June 21, 2021
In order for integration businesses, or marketplaces, to exist you need to have enough of the industry onboarded and accessible - especially as mobility and travel come close together. Read More
Why the travel industry must grasp the digitization of customer behavior
News / Technology
Why the travel industry must grasp the digitization of customer behavior
By Linda Fox | June 21, 2021
Customers will increasingly expect a digital experience when they travel again. Read More
How I Got Here, episode 69 - Dean Donovan of DiamondStream Partners
Interview / Technology
How I Got Here, episode 69 - Dean Donovan of DiamondStream Partners
By PhocusWire | June 18, 2021
After playing a central role in the creation of Mexico's first low-cost carrier, DiamondStream is now an important player in the development of companies and next-generation technology in the mobility... Read More
lufthansa-qr-code
News / Technology
Lufthansa will accept vaccination QR codes for flight check-in
By Mitra Sorrells | June 18, 2021
When the code is scanned, the system compares the data in the certificate to the booking and passenger data and then issues a boarding pass. Read More
The Phocuswright Conference 2026