AirAsia

airasia-vaccine-app
News / Technology
AirAsia to require vaccine, check-in via app only
By Mitra Sorrells | October 7, 2021
Along with a vaccine requirement, the low-cost carrier is now requiring passengers to check in via the AirAsia Super App. Read More
E-commerce and the future of airline-passenger connections
Opinion / Online
E-commerce and the future of airline-passenger connections
By Joshua Ng - Alton Aviation Consultancy | September 21, 2021
As a result of the pandemic, airline apps are on the rise, changing the dynamic of airline-passenger interactions. Read More
AirAsia bolsters super app drive with ride-hail service launch
News / Online
AirAsia bolsters super app drive with ride-hail service launch
By Kevin May | August 25, 2021
Other cities in Malaysia after Kuala Lumpur will be introduced throughout the remainder of 2021, with Thailand and Indonesia slated for the next phase. Read More
airasia-acquires-gojek-thailand
News / Online
AirAsia boosts super app with acquisition of Gojek operations in Thailand
By Corinne Wan - WebinTravel | July 8, 2021
The purchase is an all-share deal that will see Gojek receive shareholding worth $50 million in the AirAsia super app. Read More
airline-loyalty
News / Distribution
VIDEO: Reaping the emotional and financial value of airline loyalty
By PhocusWire | April 1, 2021
Mark Ross-Smith discusses the evolution to lifestyle programs from airlines and the drive toward personalization during a session at the PhocusWire Pulse event in March. Read More
VIDEO: How one airline is rethinking every element of customer loyalty
News / Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire | March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods. Read More
AirAsia calls itself an "OTA challenger" amid big digital travel ambitions
News / Online
AirAsia calls itself an "OTA challenger" amid big digital travel ambitions
By Linda Fox | January 15, 2021
AirAsia.com is drawing on its 75 million customer base, loyalty program and joining the data dots to build its OTA. Read More
airline-trends-2021
News / Technology
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More
airasia-google-brand-extension
News / Online
AirAsia boss on the Google threat and extending the brand
By Linda Fox | December 11, 2020
AirAsia Group boss Tony Fernandes believes airlines will end up outbidding each other on Google. Read More
airasia-scan2fly
News / Technology
AirAsia introduces new COVID-clearance technology
By Mitra Sorrells | November 23, 2020
Known as Scan2Fly, the system determines passengers’ eligibility to travel before they arrive at the airport.  Read More
travel-technology-asia
News / Startups
Is Asia the example for travel technology's recovery?
By Linda Fox | November 12, 2020
Predictions for travel and mobility tech recovery in Asia from Lufthansa Innovation Hub, including a return for business travel and VC-backed funding to startups in the region. Read More
airline-ancillaries-2020
News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
AirAsia and Trip.com Group unite in digital travel services pact
News / Online
AirAsia and Trip.com Group unite in digital travel services pact
By Kevin May | August 10, 2020
Flights, hotels, airport transfers and activities are included in the sharing of inventory across both platforms, with Trip.com Group's premium members getting "upgraded privileges" when they book... Read More
travelfish q&a
News / Online
Q&A: Travelfish's Stuart McDonald on the OYO and Instagram problems plaguing Southeast Asia
By Jill Menze | October 31, 2019
The Travelfish co-founder gets candid on why OYO's model is flawed, Google needs to relent and "influencers are like influenza." Read More
southeast asia trends air fragmentation
News / Online
Southeast Asia a “melting pot of trends” in online travel
By Mitra Sorrells | October 30, 2019
Travel companies are expanding their offerings and forging partnerships to stay ahead in the fast-changing market of Southeast Asia. Read More