AirAsia

Interview / Online

CEO Spotlight - Tony Fernandes of Capital A

By Linda Fox | August 29, 2023

Capital A has been steadily developing from an airline to an online travel platform and most recently a super app offering financial services, ride hailing, food delivery and more. Read More

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News / Online

AirAsia partners with 12Go to offer end-to-end travel experience

By Kathryn Walson | October 6, 2022

With the launch of a “transport” category, AsiaAir Super App’s 10.6 million monthly users gain access to 12Go’s operators and can now book trains, buses, ferries and private transfers, in addition to... Read More

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News / Technology

MintAir partners with Jaunt for 100 eVTOL aircraft

By Linda Fox | September 2, 2022

MintAir plans to launch a passenger air taxi service in Korea via a partnership with Jaunt. Read More

News / Technology

AirAsia and Google unite to push super app potential

By Kevin May | April 11, 2022

Google Cloud tech will be deployed to ensure users can access services at any time and on any device, with external tech companies given the ability to develop new functionality. Read More

News / Technology

AirAsia and Avolon fly off with airborne ride-sharing service

By Kevin May | February 17, 2022

The carrier has signed a deal with Avolon to lease at least 100 VX4 eVTOL aircraft, which it says will be used to provide "advanced air mobility" to passengers. Read More

News / Technology

AirAsia adds biometric facial recognition to super app services

By Kevin May | November 19, 2021

The biometric technology, known as Fast Airport Clearance Experience System (FACES), will be deployed initially for air travel and in the Philippines. Read More

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News / Technology

AirAsia to require vaccine, check-in via app only

By Mitra Sorrells | October 7, 2021

Along with a vaccine requirement, the low-cost carrier is now requiring passengers to check in via the AirAsia Super App. Read More

Opinion / Online

E-commerce and the future of airline-passenger connections

By Joshua Ng - Alton Aviation Consultancy | September 21, 2021

As a result of the pandemic, airline apps are on the rise, changing the dynamic of airline-passenger interactions. Read More

News / Online

AirAsia bolsters super app drive with ride-hail service launch

By Kevin May | August 25, 2021

Other cities in Malaysia after Kuala Lumpur will be introduced throughout the remainder of 2021, with Thailand and Indonesia slated for the next phase. Read More

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News / Online

AirAsia boosts super app with acquisition of Gojek operations in Thailand

By Corinne Wan - WebinTravel | July 8, 2021

The purchase is an all-share deal that will see Gojek receive shareholding worth $50 million in the AirAsia super app. Read More

News / Distribution

VIDEO: Reaping the emotional and financial value of airline loyalty

By PhocusWire | April 1, 2021

Mark Ross-Smith discusses the evolution to lifestyle programs from airlines and the drive toward personalization during a session at the PhocusWire Pulse event in March. Read More

News / Online

VIDEO: How one airline is rethinking every element of customer loyalty

By PhocusWire | March 26, 2021

AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods. Read More

News / Online

AirAsia calls itself an "OTA challenger" amid big digital travel ambitions

By Linda Fox | January 15, 2021

AirAsia.com is drawing on its 75 million customer base, loyalty program and joining the data dots to build its OTA. Read More

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News / Technology

Airlines need new data sources to predict demand and gain flexibility

By Linda Fox | January 7, 2021

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More