AirAsia


airline-loyalty
VIDEO: Reaping the emotional and financial value of airline loyalty
By PhocusWire | April 1, 2021
Mark Ross-Smith discusses the evolution to lifestyle programs from airlines and the drive toward personalization during a session at the PhocusWire Pulse event in March. Read More
News | Distribution
VIDEO: How one airline is rethinking every element of customer loyalty
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire | March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods. Read More
News | Online
AirAsia calls itself an "OTA challenger" amid big digital travel ambitions
AirAsia calls itself an "OTA challenger" amid big digital travel ambitions
By Linda Fox | January 15, 2021
AirAsia.com is drawing on its 75 million customer base, loyalty program and joining the data dots to build its OTA. Read More
News | Online
airline-trends-2021
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More
News | Technology
airasia-google-brand-extension
AirAsia boss on the Google threat and extending the brand
By Linda Fox | December 11, 2020
AirAsia Group boss Tony Fernandes believes airlines will end up outbidding each other on Google. Read More
News | Online
airasia-scan2fly
AirAsia introduces new COVID-clearance technology
By Mitra Sorrells | November 23, 2020
Known as Scan2Fly, the system determines passengers’ eligibility to travel before they arrive at the airport.  Read More
News | Technology
travel-technology-asia
Is Asia the example for travel technology's recovery?
By Linda Fox | November 12, 2020
Predictions for travel and mobility tech recovery in Asia from Lufthansa Innovation Hub, including a return for business travel and VC-backed funding to startups in the region. Read More
News | Startups
airline-ancillaries-2020
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
News | Distribution
AirAsia and Trip.com Group unite in digital travel services pact
AirAsia and Trip.com Group unite in digital travel services pact
By Kevin May | August 10, 2020
Flights, hotels, airport transfers and activities are included in the sharing of inventory across both platforms, with Trip.com Group's premium members getting "upgraded privileges" when they book... Read More
News | Online
travelfish q&a
Q&A: Travelfish's Stuart McDonald on the OYO and Instagram problems plaguing Southeast Asia
By Jill Menze | October 31, 2019
The Travelfish co-founder gets candid on why OYO's model is flawed, Google needs to relent and "influencers are like influenza." Read More
News | Online
southeast asia trends air fragmentation
Southeast Asia a “melting pot of trends” in online travel
By Mitra Sorrells | October 30, 2019
Travel companies are expanding their offerings and forging partnerships to stay ahead in the fast-changing market of Southeast Asia. Read More
News | Online
AirAsia launches venture capital fund to grow startup base in Southeast Asia
AirAsia launches venture capital fund to grow startup base in Southeast Asia
By Jill Menze | March 5, 2019
The low-cost carrier’s venture arm, RedBeat Ventures, is establishing the VC fund - dubbed RedBeat Capital - alongside a strategic partnership with San Francisco-based startup accelerator and venture... Read More
News | Online
WeChat 2018 rankings Dragon Trail Interactive
Airlines, cruise lines see big gains in WeChat engagement
By Mitra Sorrells | February 28, 2019
According to a report from Dragon Trail Interactive, the top 10 airlines and cruise lines saw significant increases in WeChat activity in 2018. Read More
News | Online
airline-ancillary-revenue-2018
Global airline ancillary revenue will close in on $100B in 2018
By Linda Fox | November 28, 2018
Airline ancillary revenue is forecast to hit $93 billion in 2018, according to the latest report by IdeaWorksCompany and CarTrawler. Read More
News | Distribution
airasia-google-cloud
AirAsia enlists Google for help in digital transformation
By Linda Fox | October 18, 2018
AirAsia is working with Google Cloud to apply AI and machine learning technology to its data. Read More
News | Technology
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