AirAsia

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News / Online
AirAsia partners with 12Go to offer end-to-end travel experience
By Kathryn Walson | October 6, 2022
With the launch of a “transport” category, AsiaAir Super App’s 10.6 million monthly users gain access to 12Go’s operators and can now book trains, buses, ferries and private transfers, in addition to... Read More
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News / Technology
MintAir partners with Jaunt for 100 eVTOL aircraft
By Linda Fox | September 2, 2022
MintAir plans to launch a passenger air taxi service in Korea via a partnership with Jaunt.  Read More
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News / Technology
AirAsia and Google unite to push super app potential
By Kevin May | April 11, 2022
Google Cloud tech will be deployed to ensure users can access services at any time and on any device, with external tech companies given the ability to develop new functionality. Read More
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News / Technology
AirAsia and Avolon fly off with airborne ride-sharing service
By Kevin May | February 17, 2022
The carrier has signed a deal with Avolon to lease at least 100 VX4 eVTOL aircraft, which it says will be used to provide "advanced air mobility" to passengers. Read More
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News / Technology
AirAsia adds biometric facial recognition to super app services
By Kevin May | November 19, 2021
The biometric technology, known as Fast Airport Clearance Experience System (FACES), will be deployed initially for air travel and in the Philippines. Read More
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News / Technology
AirAsia to require vaccine, check-in via app only
By Mitra Sorrells | October 7, 2021
Along with a vaccine requirement, the low-cost carrier is now requiring passengers to check in via the AirAsia Super App. Read More
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Opinion / Online
E-commerce and the future of airline-passenger connections
By Joshua Ng - Alton Aviation Consultancy | September 21, 2021
As a result of the pandemic, airline apps are on the rise, changing the dynamic of airline-passenger interactions. Read More
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News / Online
AirAsia bolsters super app drive with ride-hail service launch
By Kevin May | August 25, 2021
Other cities in Malaysia after Kuala Lumpur will be introduced throughout the remainder of 2021, with Thailand and Indonesia slated for the next phase. Read More
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News / Online
AirAsia boosts super app with acquisition of Gojek operations in Thailand
By Corinne Wan - WebinTravel | July 8, 2021
The purchase is an all-share deal that will see Gojek receive shareholding worth $50 million in the AirAsia super app. Read More
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News / Distribution
VIDEO: Reaping the emotional and financial value of airline loyalty
By PhocusWire | April 1, 2021
Mark Ross-Smith discusses the evolution to lifestyle programs from airlines and the drive toward personalization during a session at the PhocusWire Pulse event in March. Read More
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News / Online
VIDEO: How one airline is rethinking every element of customer loyalty
By PhocusWire | March 26, 2021
AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods. Read More
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News / Online
AirAsia calls itself an "OTA challenger" amid big digital travel ambitions
By Linda Fox | January 15, 2021
AirAsia.com is drawing on its 75 million customer base, loyalty program and joining the data dots to build its OTA. Read More
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News / Technology
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More
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News / Online
AirAsia boss on the Google threat and extending the brand
By Linda Fox | December 11, 2020
AirAsia Group boss Tony Fernandes believes airlines will end up outbidding each other on Google. Read More
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News / Technology
AirAsia introduces new COVID-clearance technology
By Mitra Sorrells | November 23, 2020
Known as Scan2Fly, the system determines passengers’ eligibility to travel before they arrive at the airport.  Read More