Viator

Viator sees revenue and booking volume gains in Q2 2025
News / Online
Viator sees revenue and booking volume gains in Q2 2025
By Linda Fox | August 7, 2025
Tripadvisor Group revenue, which includes Viator, brand Tripadvisor and theFork, increased 7% year over year to $529 million while net income was $36 million. Read More
Investor grabs 9% of "undervalued" Tripadvisor Group
News / Online
Investor grabs 9% of "undervalued" Tripadvisor Group
By Linda Fox | July 3, 2025
Starboard said in an SEC filing that Tripadvisor shares were undervalued and that it would meet with the management and board of directors to explore opportunities to boost value. Read More
How the travel industry is working to rebalance tourism as protests spread
News / Online
How the travel industry is working to rebalance tourism as protests spread
By Morgan Hines | June 20, 2025
A panel of destination and sustainability executives discuss steps the travel industry can take to spread tourism beyond the most popular hotspots at Phocuswright Europe 2025.   Read More
Tripadvisor execs on AI strategy, brand trust and memberships
News / Online
Tripadvisor execs on AI strategy, brand trust and memberships
By Abby Crotty | June 12, 2025
Tripadvisor Group CEO Matt Goldberg and new Viator president Pepijn Rijvers sat down to discuss the changing travel landscape and its evolving strategy. Read More
Tripadvisor targets "high-intent traffic" through AI
News / Online
Tripadvisor targets "high-intent traffic" through AI
By Abby Crotty | May 7, 2025
The company, which owns the Tripadvisor brand, Viator and TheFork, reported a slight increase in revenue and adjusted EBITDA for the first quarter of 2025. Read More
Startup Stage: GuestOS provides an AI-powered concierge for hospitality, tourism, events
Interview / Startups
Startup Stage: GuestOS provides an AI-powered concierge for hospitality, tourism, events
By Morgan Hines | May 5, 2025
GuestOS provides 24/7 multilingual voice support through a single phone number, giving guests instant access to hotel services, tour bookings and recommendations. Read More
Phocuswright Europe 2025: Shaping the next era of travel
News
Phocuswright Europe 2025: Shaping the next era of travel
By PhocusWire | April 7, 2025
The Phocuswright Europe 2025 program is live with the speaker line-up including executives from Airbnb, Accor, Booking.com, Expedia and Lufthansa. Read More
Could a tours and activities push from Google penalize OTAs?
News / Online
Could a tours and activities push from Google penalize OTAs?
By Matthew Parsons | April 1, 2025
OTAs are at risk, as Google appears to be shaking up tours and activities listings, experts warn. Read More
Tripadvisor brings in Booking.com veteran as president of Viator
News / Online
Tripadvisor brings in Booking.com veteran as president of Viator
By Linda Fox | March 17, 2025
Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth. Read More
Alexa+ could earn “top-of-the-funnel” spot in travel research
News / Technology
Alexa+ could earn “top-of-the-funnel” spot in travel research
By Morgan Hines | March 4, 2025
Travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its reimagined voice assistant. Read More
Startup Stage: Walkway helps activity providers grow through its AI-powered platform
Interview / Startups
Startup Stage: Walkway helps activity providers grow through its AI-powered platform
By Linda Fox | March 3, 2025
Walkway helps experience providers price with confidence, track competitors, understand the market and uncover new ways to increase revenue. Read More
Experiences becoming “strategic and financial center” of Tripadvisor Group
News / Online
Experiences becoming “strategic and financial center” of Tripadvisor Group
By Morgan Hines | February 20, 2025
All three segments of Tripadvisor Group, including Brand Tripadvisor, Viator and TheFork, contributed positively to group profit for the first time. Read More
With U.S. TikTok ban looming, how could travel brands be impacted?
News / Online
With U.S. TikTok ban looming, how could travel brands be impacted?
By Morgan Hines | January 16, 2025
Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More
Opportunity rising in tours, activities as interest in experiences continues
News / Online
Opportunity rising in tours, activities as interest in experiences continues
By Morgan Hines | January 3, 2025
The desire to make ensure the experiences a traveler wants are available to book continues to be a priority. Read More
Phocuswright turns 30: Industry veterans look back and ahead
News / Technology
Phocuswright turns 30: Industry veterans look back and ahead
By Morgan Hines | December 11, 2024
Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come.  Read More
The Phocuswright Conference 2026