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News
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Online
The five developments driving the evolution of U.S. OTAs
By Phocuswright Research
|
October 13, 2025
Amid cooling domestic demand, U.S. OTAs are adapting to a more competitive and uncertain landscape.
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News
/
Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines
|
October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser.
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News
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Technology
Are we primed for an AI crash? Travel stakeholders weigh in
By Morgan Hines
|
September 18, 2025
Are we having technology innovation déjà vu? Many are likening AI’s rise to the dot-com era that led to an eventual crash.
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News
/
Online
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
By Phocuswright Research
|
September 2, 2025
The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents.
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News
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Online
Online travel veterans on travel technology evolution and what's next
By Abby Crotty
|
June 26, 2025
In a special session at Phocuswright Europe, online travel vets Mauricio Prieto and Gillian Tans shared their thoughts on the state of the industry and where it's headed amid the age of AI.
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News
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Online
OTA marketing spend rose in Q1 2025
By Linda Fox
|
June 3, 2025
As Airbnb, Booking Holdings, Expedia Group and Trip.com Group continue to up marketing spend, PhocusWire looks at what they're saying about these investments.
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News
/
Technology
Priceline launches AI neighborhood feature, Turo partnership
By Morgan Hines
|
April 30, 2025
“Trip Intelligence: The Neighborhood Edition” includes AI features that help users find locations that match their “vibe.”
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News
/
Online
Booking Holdings sees "stable growth," surpasses expectations
By Abby Crotty
|
April 29, 2025
The company said that it wasn't affected by the general economic environment in the first quarter of 2025.
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News
/
Technology
Autonomous AI agent Manus joins the fray
By Linda Fox
|
March 10, 2025
China-based AI agent Manus is in early preview and attracting mixed reaction from the technology industry.
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News
/
Online
Online travel giants spent $17.8B on marketing in 2024
By Linda Fox
|
February 28, 2025
The investment to acquire customers and strengthen brand sets a new record for the online giants and demonstrates the ferocious competition for customers in the market.
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News
/
Online
Booking Holdings' Fogel bullish on agentic AI amid strong 2024 results
By Morgan Hines
|
February 20, 2025
Booking Holdings reported record revenue of $23.7 billion in 2024 and saw accelerated growth in room nights for alternative accommodations during the fourth quarter.
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News
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Technology
PhocusWire's weekly travel tech news briefs: AirAsia, Mindtrip, Spotnana and more...
By PhocusWire
|
February 14, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
Read More
News
/
Technology
OpenAI’s “Operator” and its impact on travel search and marketing
By Morgan Hines
|
February 3, 2025
OpenAI's new Operator agent shows how an autonomous agent could work — and raises questions about travel marketing's future.
Read More
News
/
Technology
OpenAI debuts "Operator" agent that can book travel
By Mitra Sorrells
|
January 24, 2025
While still very early days, the development of agents is moving fast and raises questions about the evolution of marketing strategies and search optimization, such as whether site design should change.
Read More
News
/
Online
Priceline's Brett Keller on OTA's evolution and growth in packaging
By Marisa Garcia
|
January 7, 2025
CEO of Priceline, Brett Keller, discussed his 25-year tenure and the evolution of Priceline at The Phocuswright Conference.
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Expedia calls on Layla to speed up its AI strategy
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Can AI ease the pain of flight delays? The FAA says yes, and soon
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Airbnb partners with boutique hotel operator Lark
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Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
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Booking Holdings: AI visibility is up, but referrals stay under 1% of room nights
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Airbnb continues hotel push: 'Stepping on the gas'
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Expedia Group is investing in AI that doesn't convert yet
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