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News / Online

Steve Hafner on why Kayak is going deeper into business travel

By Mitra Sorrells | September 12, 2023

Kayak has more than 30,000 companies using it's free corporate travel tool for small- and medium-sized businesses and is now going after larger enterprises with a new product developed for PwC. Read More

News / Online

The Phocuswright Conference 2023 – program, speakers and discount

By PhocusWire | September 12, 2023

The travel industry's leaders and newest entrants gather in Fort Lauderdale November 13-16 for The Phocuswright Conference. Read More

News / Online

Google adds “cheapest time to book” in time for Christmas

By Derek Catron | August 28, 2023

Google is adding information on when fares are expected to be lowest for booking a specific destination for specific dates, similar to advice offered by Hopper, Kayak and Skyscanner. Read More

News / Online

Booking’s Fogel sees signs of “record summer travel season”

By Derek Catron | August 3, 2023

Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures. Read More

News / Technology

Booking.com adds conversational trip planning with ChatGPT

By Mitra Sorrells | June 27, 2023

For now the chat platform is integrated only with Booking.com’s accommodation booking experience, but the company plans to add flights, ground transportation and other trip components in the future. Read More

News / Online

Microsoft, Trip.com and Kayak on their work with ChatGPT

By Derek Catron | June 15, 2023

Generative AI dominated conversations at Phocuswright Europe even before the discussion turned to its best-known tool. Read More

News / Technology

Priceline partners with Google to deploy generative AI

By Mitra Sorrells | June 6, 2023

Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to improve internal workflows. Read More

News / Online

Kayak launches “best time to travel” tool

By Derek Catron | June 2, 2023

The “Best Time to Travel” tool incorporates predictive data from Kayak’s billions of travel queries to forecast future flight and hotel prices, allowing travelers to compare predicted pricing against... Read More

Opinion / Technology

ChatGPT plugins' potential impact on the travel booking experience

By Mario Gavira | May 22, 2023

Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More

News / Online

Booking Holdings sees opportunity to recreate "human travel agent” with generative AI

By Mitra Sorrells | May 4, 2023

The comments regarding generative AI came as the company shared its first quarter financial results, which had both gross bookings and room nights at record levels for a quarter. Read More

News / Technology

Fixing the digital trust issue in ChatGPT for travel

By Mitra Sorrells | April 27, 2023

Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

News / Online

Consumers see costs as barrier to sustainable travel

By Kathryn Walson | April 17, 2023

While several travel organizations and brands say they are trying to help people choose greener travel, challenges include cost and helping consumers identify more sustainable options. Read More

Opinion / Technology

ChatGPT means radically improved travel sales conversion

By Terry Jones | April 7, 2023

Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More

News / Technology

Expedia, Kayak first in travel with plugins for ChatGPT

By Mitra Sorrells | March 23, 2023

ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to roll them out more widely in the future. Read More

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