United Airlines News

United Airlines is one of the world’s largest carriers, and its strategies, partnerships, and technology investments offer valuable insight into the future of air travel. We cover the latest United Airlines news, including operational updates, digital innovation, and strategic developments that shape the aviation landscape.

Technology innovation, partnerships, and strategic moves by United Airlines

Stay informed with our curated coverage of United’s evolving business strategy. From its expanding network of global alliances to its investments in sustainable aviation and biometric technology, we examine how United is rethinking air travel. Explore how its focus on modernizing distribution, improving the traveler experience, and building operational resilience reflects broader trends across the airline industry.

united-health-pass-update
News / Technology
United Airlines upgrades health pass features of its app
By Robert Silk - Travel Weekly | April 23, 2021
United's platform now offers the ability to schedule tests and have results directly verified through its Travel-Ready Center on web and mobile. Read More
IATA chief Willie Walsh says zero-risk approach from government is not possible
News / Distribution
IATA chief Willie Walsh says zero-risk approach from government is not possible
By Linda Fox | April 21, 2021
Governments need to look at the current procedures for travel post pandemic and create a more seamless experience. Read More
United Airlines on the environment and being recovery ready
News / Distribution
United Airlines on the environment and being recovery ready
By Linda Fox | March 11, 2021
CEO Scott Kirby claims the airline managed to get ahead of most airlines when the COVID-19 crisis hit and that its measures will stand it in good stead coming out the other side. Read More
united-airlines-covid-19-app
News / Technology
United app now accepts flyers' COVID test, vaccine info
By Robert Silk - Travel Weekly | January 27, 2021
The rollout of the feature coincides with CDC mandates for U.S. arrivals that go into effect this week. Read More
VIDEO: How the pandemic might impact travel loyalty programs
News / Distribution
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox | January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More
united-agent-on-demand
News / Online
United launches on-demand customer service at airports
By Mitra Sorrells | December 10, 2020
The service is expected to be available at all United hubs by the end of the month. Read More
commonpass-digital-health-passport
News / Technology
Airlines begin trialing “CommonPass” digital health passport
By Mitra Sorrells | October 9, 2020
United Airlines and Cathay Pacific Airlines are testing a new app that stores and verifies a traveler’s COVID-19 test status. Read More
How airlines are scrambling to provide passengers with touchless technology
News / Technology
How airlines are scrambling to provide passengers with touchless technology
By Linda Fox | October 7, 2020
Minimum viable product has taken on a new meaning for airlines as they rush to meet the need for contactless solutions. But how do carriers work out what to prioritize? Read More
Airline ancillary revenue projections slashed by half for 2020
News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
Aviation body says coronavirus could bankrupt most airlines in three months
News / Distribution
Aviation body says coronavirus could bankrupt most airlines in three months
By Linda Fox | March 16, 2020
The membership organization is calling for urgent “coordinated” government and industry action in light of the impact of coronavirus on the travel industry. Read More
The Future Of Travel Experience: The "space between" for digital-led airlines
Interview / Technology
The Future Of Travel Experience: The "space between" for digital-led airlines
By Jeff Katz - Journera | December 13, 2019
In this installment, Katz interviews two of the biggest forces behind United's customer experience strategy: Luc Bondar, VP for loyalty, and Praveen Sharma, VP for digital products and enterprise... Read More
business travel part 4 data management for leakage
News / Technology
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells | August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage. Read More
TripActions United NDC integration
News / Distribution
TripActions launches NDC platform in partnership with United Airlines
By Mitra Sorrells | June 11, 2019
The business travel platform is launching an end-to-end flight shopping and booking experience integrated with IATA’s NDC industry standard. Read More
TripActions new flight shopping interface
News / Distribution
TripActions introduces new flight shopping experience for business travelers
By Mitra Sorrells | February 5, 2019
TripActions is rolling out a new interface to provide a better flight shopping experience for business travelers. Read More
VIDEO: Airline distribution matures and moves on
News / Distribution
VIDEO: Airline distribution matures and moves on
By Kevin May | January 3, 2019
It was a fairly eventful 2018, even by the standards set in airline distribution over recent years. Read More
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