Travel Planning

News / Online

Flight Centre draws from SARS experience to plan for coronavirus impact

By Steven Lerner | February 27, 2020

Flight Centre anticipates a decline in its full-year profits before tax projection due to the outbreak of the COVID-19 coronavirus. Read More

News / Online

Q&A: Collinson's Phil Seward on co-brand cards, travel subscriptions and empowering consumers

By Jill Menze | February 27, 2020

Phil Seward, senior vice president of loyalty strategy, Americas, at Collinson, explains the evolution of the co-branded credit card, if subscription models in travel are viable and how brands can put... Read More

News / Technology

American Express GBT unveils unified accommodation platform

By Linda Fox | February 26, 2020

The travel management company aims to curb rogue hotel spend with the launch of its Rest Assured Solutions technology. Read More

News / Distribution

Accor talks up loyalty deals, seeks new partners for some business elements

By Linda Fox | February 21, 2020

Accor highlights big plans for loyalty partners as it announces full-year results for 2019. Read More

Opinion / Online

It’s time to skip loyalty and start chasing retention in travel

By Max Kraynov - Aviasales | February 21, 2020

Rather than loyalty, travel brands should pursue retention by capitalizing on unusual patterns in travel research and booking. Read More

hopper-lufthansa-innovation-hub-sustainability

News / Distribution

Talk is cheap as report finds travelers lukewarm on sustainable travel action

By Linda Fox | February 20, 2020

A study by Lufthansa Innovation Hub and Hopper shows that travelers say they want to go greener but are not prepared to pay for it. Read More

Interview / Startups

STARTUP STAGE: Toristy wants to make it easier for travelers to find local experiences

By Linda Fox | February 19, 2020

Toristy recently received a funding round, which it will devote towards speeding up its white label pilots with a plan to have them in place for summer 2020. Read More

Opinion / Online

How a travel club can better connect brands to their users

By Mike Putman - Custom Travel Solutions | February 19, 2020

In order to improve a brand’s loyal base and increase engagement, it needs to key in on the valuable offers from which users feel the most benefit or improve their connection to your brand. Read More

News / Distribution

Where travel brand loyalty sits in a super app world

By Linda Fox | February 18, 2020

It’s hard for major travel brands to ignore super apps given the huge volume of consumers that they attract and their high-frequency usage. Read More

From Our Partners / Online

Stand out with creative to win with today’s travel consumers

By Facebook Business | February 18, 2020

As machine learning becomes increasingly sophisticated at finding relevant travelers throughout the journey, it’s now more important than ever for advertisers to invest in creative that captures... Read More

News / Technology

CWT adds messaging service for travelers, ponders adding voice tech

By Linda Fox | February 13, 2020

The technology enables travelers to contact a counselor at any time of the day via desktop, mobile or a third party messaging app approved by their employer. Read More

holibob-tour-activity-marketplace-startup

Interview / Startups

STARTUP STAGE: Holibob is a marketplace connecting activity suppliers with resellers

By Mitra Sorrells | February 13, 2020

Holibob is a B2B marketplace for tours and experiences that provides resellers such as airlines, hotels, travel agents and OTAs with an inventory that has been vetted for safety and quality. Read More

News / Online

Google Maps adds features allowing users to explore and share more

By Linda Fox | February 12, 2020

The service, which Google claims has a billion users, now presents users on its Android and iOS app with five tabs: Commute, Contribute, Explore, Saved and Updates. Read More

Opinion / Online

How Google Flights is shaking up the travel Industry

By Mario Gavira | February 12, 2020

Although Google’s recent decision to stop charging for leads to airlines and OTAs in Google Flights might look insignificant to other Big Tech moves in recent decades, it is sending shockwaves across... Read More