Travel Inspiration

Airbnb removes 100,000 listings, expands listing verification
News / Online
Airbnb removes 100,000 listings, expands listing verification
By Morgan Hines | March 4, 2024
 As part of its “spring update,” Airbnb shared news of de-listings, verification, highlights and more. Read More
Tripadvisor Plus is shutting down after three years
News / Online
Tripadvisor Plus is shutting down after three years
By Morgan Hines | March 1, 2024
In remarks at the Phocuswright Conference in November, Tripadvisor CEO Matt Goldberg said the company would focus on the benefits of free membership versus trying to build the paid subscription program. Read More
AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie
News / Technology
AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie
By Morgan Hines | February 29, 2024
In the past year, users engaging with TripGenie used the Trip.com app for a "remarkable" 20 minutes or more - double the length of app users not engaging with the tool. Read More
Culture Trip website sold to U.S. media company
News / Online
Culture Trip website sold to U.S. media company
By Linda Fox | February 26, 2024
U.S. media company U.S. News & World Report has boosted its existing travel content services with the acquisition of theculturetrip.com website. Read More
What happens when travelers find tours too authentic?
News / Online
What happens when travelers find tours too authentic?
By Morgan Hines | February 26, 2024
An “authentic” experience that included a fried dog in a local market set off a lively discussion of what responsibilities tour operators — and travelers — bear when encountering unfamiliar cultures. Read More
What hotels can learn from Amazon, Netflix and the OTAs
Opinion / Online
What hotels can learn from Amazon, Netflix and the OTAs
By Frank Reeves - SHR Group | February 23, 2024
The hotel industry finds itself at a crossroads: Change its strategy or lose guests. It’s not about mimicking the OTAs, but learning from their approach to build direct, meaningful relationships with... Read More
AI check-in: MakeMyTrip sees conversion boost from AI implementations
News / Technology
AI check-in: MakeMyTrip sees conversion boost from AI implementations
By Morgan Hines | February 22, 2024
MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and the business impacts - from its artificial intelligence strategy. Read More
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
News / Technology
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
By Mitra Sorrells | February 16, 2024
The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so much more than a simple tool - and why training employees how to use it is like "giving them an... Read More
Priceline expands generative AI chatbot across all products on its platform
News / Technology
Priceline expands generative AI chatbot across all products on its platform
By Mitra Sorrells | February 13, 2024
Priceline said it has created more than 30 new features built on intelligence it has gathered from millions of customers that have used the technology since it debuted in June. Read More
Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform
News / Technology
Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform
By Morgan Hines | February 13, 2024
PhocusWire is checking in with travel companies that were early adopters of generative artificial intelligence around a year after brands began implementing the technology.  Read More
Startup travel planner Layla acquires AI-itinerary builder Roam Around
News / Startups
Startup travel planner Layla acquires AI-itinerary builder Roam Around
By Mitra Sorrells | February 12, 2024
Roam Around founder Shie Gabbai is now chief operating officer at Layla, a startup that launched last fall with backing from travel veterans Andy Phillipps, Barry Smith and Brent Hoberman. Read More
Trip.com Group creates travel app for Apple Vision Pro
News / Technology
Trip.com Group creates travel app for Apple Vision Pro
By Morgan Hines | February 5, 2024
Trip.com Group's Trip.Vision app is intended to bring realistic destination experiences to users at home - enabling them to to virtually explore places including Antarctica, the Maldives, Mount Everest... Read More
STARTUP STAGE: MintPass helps travelers document journeys, inspire others
Interview / Startups
STARTUP STAGE: MintPass helps travelers document journeys, inspire others
By Morgan Hines | February 2, 2024
The goal of MintPass is to create a platform for travelers to document their adventures through seamless collecting in a way that doesn’t take away from the experience itself. Read More
Assessing the effectiveness of influencer marketing in travel
News / Online
Assessing the effectiveness of influencer marketing in travel
By Morgan Hines | February 1, 2024
Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently announcing a partnership with Jerne, which helps to facilitate connections with influencers. Read More
Joyned receives $8M in funding
News / Startups
Joyned receives $8M in funding
By Morgan Hines | January 31, 2024
Joyned enables online travel agencies, hotels and other booking sites to offer group travel planning and booking on their websites, to create a seamless and collaborative booking process.  Read More
The Phocuswright Conference 2026