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Opinion
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Online
Cookieless is toast: What can travel marketers do to stay ahead?
By Kurt Weinsheimer - Sojern
|
August 30, 2024
Kurt Weinsheimer, chief product officer at Sojern, shares what's next for the travel industry following Google's decision not to phase out third-party cookies on its browser.
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News
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Online
Travalyst begins standardization for accommodation certification suppliers
By Linda Fox
|
August 29, 2024
The organization has defined three initial criteria, including publicly available standards and third-party audit, by which to measure the compliancy of accommodation certification suppliers.
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Interview
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Technology
CEO Spotlight: Steve Singh of Spotnana
By Linda Fox
|
August 29, 2024
Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive chairman of Direct Travel, Troop, Spotnana and Center as well as other technology companies. He is also...
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News
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Online
Business travel division leads 2X growth for Flight Centre Travel Group
By Mitra Sorrells
|
August 28, 2024
Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for "revolutionizing" customer service and empowering agents through automation.
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Opinion
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Online
How hotels can capture demand for sustainable stays
By Alina Arnelle - BeCause
|
August 28, 2024
Alina Arnelle of BeCause writes that sustainability data management can give travelers confidence that a hotels’ actions toward the environment are genuine.
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News
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Online
Trip.com Group highlights revolutionary powers of AI
By Linda Fox
|
August 27, 2024
Trip.com Group continues to implement artificial intelligence across operations from customer service to Copilot in engineering and AI tools, such as the curated lists launched in June, to boost the...
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From Our Partners
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Online
Report: The power of affiliate marketing to drive customer acquisition for travel brands
By Diane Merlino
|
August 27, 2024
Affiliate marketing has long been associated with end-of-the-funnel conversion, but with the proliferation of digital partners available for campaigns, that is no longer the case.
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News
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Online
Booking.com’s U.S. managing director on growth plans, STRs and marketing
By Morgan Hines
|
August 27, 2024
Booking.com’s partnership with rapper Ludacris is its latest in a string of celebrity tie-ups. The marketing effort is more complex than a flash in a pan, according to Ben Harrell, U.S. managing...
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News
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Technology
MultiOn targets travel use cases for its AI agent
By Mitra Sorrells
|
August 26, 2024
Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from OpenAI, MultiOn is rapidly developing its AI agent technology for travel and other applications.
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News
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Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines
|
August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors.
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News
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Online
PhocusWire's weekly travel tech news briefs: Sabre, Hotels.com, Hospitable and more
By PhocusWire
|
August 23, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup.
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Opinion
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Online
Is the multi-day tour industry ready for digital transformation?
By Ragnar Fjolnisson - Kaptio
|
August 23, 2024
Ragnar Fjölnisson, founder of Kaptio, writes that by fully embracing digital transformation, multi-day tour operators can enhance customer satisfaction, drive economic growth and contribute to a more...
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News
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Online
Travel social content sways some consumers more than others
By Linda Fox
|
August 23, 2024
Converting looks and likes on social media to actual bookings is a challenge for travel marketers, but Phocuswright research has interesting insights on those consumers most likely to convert.
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News
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Online
Agilysys acquires spa management software solution Book4Time for $150M
By Mileva Sapic
|
August 22, 2024
Canada-based Book4Time offers spa management software and ancillary revenue for hotels, resorts and other types of properties in more than 100 countries worldwide.
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News
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Startups
Steve Singh's latest business travel startup lands $6M for AI agent
By Linda Fox
|
August 22, 2024
Singh will serve as executive chairman of Otto, which is creating an AI-powered travel assistant to plan, book and support business travelers during a trip.
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Booking Holdings launches Vayo AI travel agent, plans $100M investment
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4 scenarios for flight booking in the age of agentic AI
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month
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Where are they now? Checking in with the Hot 25 Travel Startups for 2023
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Tracking travel startup funding rounds and acquisitions in Q3
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SITA to acquire Collins Aerospace's airport IT business
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Mindtrip brings AI discovery to Norwegian destination organizations
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How adventure travel can help brands meet changing traveler expectations
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4 scenarios for flight booking in the age of agentic AI
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