Travel Booking

News / Online

Addressing rising customer acquisition costs in travel

By Abby Crotty | August 21, 2025

According to a survey of approximately 270 respondents across the travel industry, customer acquisition costs were up approximately 35% from 2022 to 2025, while customer lifetime value was up just 4.5%.... Read More

News / Technology

Way drives experiences for Alaska Air Group loyalty program

By Linda Fox | August 20, 2025

Way's platform, which is based on open APIs, has been integrated into Alaska Air Group’s digital ecosystem so that loyalty program members get real-time availability and instant bookings. Read More

News / Technology

Generative AI platform personalization: At what cost?

By Matthew Parsons | August 20, 2025

Travel companies have been striving to obtain specific, personalized data for many years. Are the AI platforms about to gain a competitive edge as they learn more about the users? Read More

News / Online

NusaTrip closes IPO, nets $15 million

By Abby Crotty | August 19, 2025

The OTA plans to use the capital to expand into new markets and explore mergers and acquisitions. Read More

From Our Partners / Technology

Get real: The power of combining AI with authentic intelligence

By Chris Hemmeter - Thayer Investment Partners | August 19, 2025

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI with the core tenets of authentic hospitality. Read More

Interview / Startups

Startup Stage: Aloja wants to help tour and activity operators boost earnings

By Abby Crotty | August 19, 2025

Aloja was founded by CEO Daniel Pino and chief technology officer Daniel Cabra, the team behind TourOpp, which was acquired by RocketRez in 2022. Read More

News / Online

Travel Tech Flashback: What made headlines in 2018?

By Linda Fox | August 19, 2025

Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now? Read More

News / Technology

India-based OTA Yatra launches AI assistant DIYA

By Morgan Hines | August 18, 2025

The launch comes weeks after MakeMyTrip announced its own upgraded AI assistant for trip planning. Read More

From Our Partners / Online

Decoding online shopping: Travel and hospitality consumer trends for 2025

By AB Tasty | August 18, 2025

Find out where consumers get inspiration for new travel plans, what leads them to abandon their cart or booking, what types of AI tools can make the online experience easier and more. Read More

News / Online

Shifting paths: Inside the 2025 traveler decision signals

By Phocuswright Research | August 18, 2025

The future of travel is as much about how and why people choose their destinations as it is about where they go. Read More

Opinion / Online

Social commerce is the future: 5 strategies to help travel brands adapt

By David Armstrong - HolidayPirates Group | August 18, 2025

According to David Armstrong, CEO and co-founder of HolidayPirates Group, the future of e-commerce is scroll-first, not search-first. Why is travel unprepared? Read More