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Online
While no longer unexpected, the "cost" of air travel disruptions continues to rise
By Morgan Hines
|
September 26, 2023
Two new airline industry reports provide insights into how consumers feel about air travel disruptions and also the costs – both economic and environmental – that these problems bring.
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News
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Online
While no longer unexpected, the "cost" of air travel disruptions continues to rise
By Morgan Hines
|
September 26, 2023
Two new airline industry reports provide insights into how consumers feel about air travel disruptions and also the costs – both economic and environmental – that these problems bring.
Read More
News
/
Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox
|
September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
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News
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Online
Booking to appeal EU regulators' decision to block Etraveli acquisition
By Linda Fox
|
September 25, 2023
Booking says the dispute does not affect its strategy to build out flights as part of its connected trip vision.
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News
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Startups
Líbere Hospitality raises €6M internally for growth in Europe
By Linda Fox
|
September 22, 2023
The hospitality company currently has 37 properties with 1,200 units across 13 cities in Spain and southern Europe and plans to reach 1,300 units by the end of 2024.
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Opinion
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Online
How long before airlines grasp the potential of resale marketplaces?
By Gilles de Richemond – Fairlyne
|
September 22, 2023
Like retailers before them, airlines have been reluctant to embrace resale options — even though they could reap even greater benefits than retailers by embracing their secondary market.
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News
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Online
Fliggy wants to help overseas travel companies market to Chinese tourists
By Mitra Sorrells
|
September 21, 2023
The Alibaba subsidiary is adding new tools and services to help travel partners, particularly those in Southeast Asia, “tap into the massive potential of Chinese tourism in a cost-effective...
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News
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Online
Airbnb announces new system to verify listings
By Derek Catron
|
September 21, 2023
Verified listings will be denoted by an icon starting in February for the U.S., Canada, Australia, the U.K. and France, with 30 more countries to be added next fall.
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News
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Online
Hopper-Turo partnership brings car-sharing to booking platform
By Derek Catron
|
September 21, 2023
Turo also has partnerships with Kayak, to make its cars available on that site, and Capital One and Delta Airlines, to provide rewards to those companies’ loyalty members who book on Turo.
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News
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Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells
|
September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and...
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News
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Startups
Bird boosts U.S. micromobility presence with acquisition of Spin
By Linda Fox
|
September 20, 2023
Bird has paid $19M for Spin, which it acquired from Germany-based Tier Mobility.
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News
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Online
HomeToGo creates chief investment role for further M&A activity
By Linda Fox
|
September 20, 2023
Bodo Thielmann has joined HomeToGo as chief investment director after previous stints at OYO Vacation Homes and Axel Springer Group.
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News
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Online
Paramount teams up with travel startup for "Emily in Paris" trips
By Morgan Hines
|
September 20, 2023
In this latest example of "set-jetting" initiatives, travel startup Dharma will manage the bookings, payments and guest experience for trips hosted by lifestyle influencers, called “Emileaders.”
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News
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Online
Booking.com dominates review market share but is losing ground to Google
By Linda Fox
|
September 20, 2023
The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.
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News
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Technology
HotelRunner acquires point-of-sale system PayPad
By Mitra Sorrells
|
September 19, 2023
Founded in 2011, this is HotelRunner’s third acquisition, and the company said it is a “significant milestone” as its first product for on-premises sales and payments for hotels.
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