Travel Booking

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More
HomeToGo updates on AI developments, M&A strategy
News / Technology
HomeToGo updates on AI developments, M&A strategy
By Linda Fox | December 12, 2023
HomeToGo has laid out how it plans to integrate further AI initiatives in 2024 as well as make more investments. Read More
Stayntouch lands $48M investment to expand PMS services
News / Technology
Stayntouch lands $48M investment to expand PMS services
By Linda Fox | December 12, 2023
United States-based Stayntouch said it will put the funds towards expanding its property management system software and payment services as well as customer acquisition. Read More
STARTUP STAGE: Textomap creates interactive maps from location-based text
Interview / Startups
STARTUP STAGE: Textomap creates interactive maps from location-based text
By Linda Fox | December 12, 2023
Textomap helps businesses and individuals visualize and display location-based content, which improves customer engagement by providing more context and data. Read More
Google’s Vowinkel on the power of generative AI for travel marketers
News / Technology
Google’s Vowinkel on the power of generative AI for travel marketers
By Mitra Sorrells | December 12, 2023
While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More
Flight Centre Travel Group creates global “AI Center of Excellence”
News / Technology
Flight Centre Travel Group creates global “AI Center of Excellence”
By Mitra Sorrells | December 11, 2023
FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more. Read More
AI Insights: Generative AI for search functionality in business travel programs
News / Technology
AI Insights: Generative AI for search functionality in business travel programs
By PhocusWire | December 11, 2023
Tripism CEO Adam Kerr answers our questions on how the company is working with generative artificial intelligence. Read More
Airlines see less turbulence in accelerating NDC adoption
News / Distribution
Airlines see less turbulence in accelerating NDC adoption
By Derek Catron | December 11, 2023
Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year.   Read More
Hotels.com co-founder Bob Diener talks exits and opportunities
News / Distribution
Hotels.com co-founder Bob Diener talks exits and opportunities
By Linda Fox | December 8, 2023
Bob Diener, Hotels.com co-founder and president, now co-founder and president of Travel Funders Network, visits the PhocusWire studio to discuss the changing online hotel landscape. Read More
Travelers, airlines want sustainability; standards will help
Opinion / Online
Travelers, airlines want sustainability; standards will help
By David Smith – ATPCO | December 7, 2023
Airlines need to embrace the available emissions standards and data and share it with consumers so they can make smart choices about travel.   Read More
Klook lands $210 million investment for three-pronged growth strategy
News / Startups
Klook lands $210 million investment for three-pronged growth strategy
By Linda Fox | December 7, 2023
Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets. Read More
A different type of travel sustainability research
News / Online
A different type of travel sustainability research
By Phocuswright Research | December 6, 2023
While travelers often have good intentions, a new research report from Phocuswright shows sustainability considerations rarely impact their trip decisions.   Read More
Maison Sport lands £3.1M in funding, looks to agents for growth
News / Startups
Maison Sport lands £3.1M in funding, looks to agents for growth
By Linda Fox | December 6, 2023
U.K.-based Maison Sport is looking to collaborate more with travel agents, enabling them to sell its products via affiliate links or API integration. Read More
TUI plans global booking platform rollout in 2024
News / Technology
TUI plans global booking platform rollout in 2024
By Linda Fox | December 6, 2023
TUI Group is developing a single global sourcing and booking platform that has been launched in Belgium and will be extended to more markets in 2024. Read More
Mews’ Valtr on a modern view of hospitality and driving guest loyalty
From Our Partners / Technology
Mews’ Valtr on a modern view of hospitality and driving guest loyalty
By PhocusWire | December 6, 2023
In a discussion in the PhocusWire studio at The Phocuswright Conference, Mews founder Richard Valtr shares his vision for hospitality and how it can become “the future of all real estate.” Read More
The Phocuswright Conference 2026