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News
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Technology
Spotlight on 3 technology trends in corporate travel
By Linda Fox
|
February 27, 2024
Recent reports and business travel execs highlight advances in AI, personalization and expense management as the trends to watch.
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News
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Online
Rezdy-Checkfront-Regiondo booking system rollup sees management shakeup
By Douglas Quinby and Bruce Rosard – Arival
|
February 26, 2024
The previous leadership from Rezdy and Checkfront have left the company as details emerge about the combined entity of reservation systems for tour and activity operators.
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News
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Online
Culture Trip website sold to U.S. media company
By Linda Fox
|
February 26, 2024
U.S. media company U.S. News & World Report has boosted its existing travel content services with the acquisition of theculturetrip.com website.
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News
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Online
Expedia Group to reduce headcount by up to 1,500
By Linda Fox
|
February 26, 2024
With its technology transformation completed, Expedia is looking to reduce overheads with job cuts underway.
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Opinion
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Technology
How technology can help travelers in a time of crisis
By Adam St. John – Sitata
|
February 26, 2024
The technology needed to keep travelers informed and safe during unexpected crises already exists today. Travel insurance is the sector that holds the key to democratizing the benefits of duty of care...
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News
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Technology
Who’s using generative AI in travel - and for what?
By Phocuswright Research
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February 26, 2024
Phocuswright's consumer travel surveys provide insights into travelers' awareness of and attitudes toward generative artificial intelligence.
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News
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Online
What happens when travelers find tours too authentic?
By Morgan Hines
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February 26, 2024
An “authentic” experience that included a fried dog in a local market set off a lively discussion of what responsibilities tour operators — and travelers — bear when encountering unfamiliar cultures.
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Opinion
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Online
What hotels can learn from Amazon, Netflix and the OTAs
By Frank Reeves - SHR Group
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February 23, 2024
The hotel industry finds itself at a crossroads: Change its strategy or lose guests. It’s not about mimicking the OTAs, but learning from their approach to build direct, meaningful relationships with...
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News
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Online
Booking Holdings will appeal $530M fine by Spanish competition authority
By Mitra Sorrells
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February 22, 2024
Booking Holdings reported its fourth quarter and full year 2023 earnings late Thursday, with records across multiple financial metrics including revenue that soared 40% higher than 2019.
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News
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Online
Holidu takes over Germany-based home rental portal
By Derek Catron
|
February 22, 2024
The acquisition means properties on Ferienwohnungen.de can be booked directly online and those hosts will have access to Holidu's software solutions and local personal service.
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News
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Technology
AI check-in: MakeMyTrip sees conversion boost from AI implementations
By Morgan Hines
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February 22, 2024
MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and the business impacts - from its artificial intelligence strategy.
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News
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Online
Expedia Group creates two new divisions to be led by Paredes, Schulze
By Mitra Sorrells
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February 21, 2024
The two new divisions replace Expedia for Business, which has been led by Ariane Gorin, who becomes CEO in May.
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News
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Online
Sonder sheds 17% of corporate workforce
By Linda Fox
|
February 21, 2024
The company said it hoped to achieve about $11 million in annualized cost savings as a result of the cuts, which it expects will be completed by the end of the first quarter.
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News
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Technology
Study: How AI boosts digital advertising and direct bookings
By Derek Catron
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February 21, 2024
Recent advances in AI’s handling of digital advertising have increased the possibilities for hotels to grow direct bookings, a study from D-Edge found.
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News
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Technology
American tightens mileage earning rules to motivate NDC, direct bookings
By Mitra Sorrells
|
February 20, 2024
American's new rules for earning miles and points, which go into effect for tickets issued May 1, are part of the carrier's strategy to get 100% of its bookings through internet-based channels. ...
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Spain fines Amadeus €14.4M over traveler profiling pilot
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OTA marketing spend creeps up despite talk of AI-driven efficiency
Opinion
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The Plaid moment hospitality can't afford to miss
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Amadeus, Accenture partner on new agentic advertising platform
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Web Travel Group acquires hotel rebooking platform Pruvo
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Architecture, pace, culture: Navigating travel's AI transition
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Juniper Group acquires Deem from Travelport
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AI-powered Mindtrip expands to Europe
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Perk secures $300M in finance for product and technology investment
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Priceline updates Penny AI assistant with Claude
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