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News
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Technology
How airlines are thinking about technology investment in 2024
By Linda Fox
|
April 11, 2024
A study from Amadeus reveals 64% of airlines are expecting to spend more on technology in 2024, with 46% of low-cost carriers anticipating a moderate increase and 54% of full-service carriers expecting...
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News
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Online
Chinese travelers increasingly using apps, social media for trip planning, led by Gen Z women
By D.J. Catron
|
April 11, 2024
China Trading Desk’s quarterly Travel Sentiment Survey finds Chinese travelers are increasingly using travel applications like CTrip and Qunar and social media sites like Xiaohongshu and Douyin,...
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News
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Online
Ben Drew announces Viator departure after 12 years at Tripadvisor
By Morgan Hines
|
April 9, 2024
Ben Drew announced his decision to leave his position as Viator's president on LinkedIn Tuesday.
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News
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Online
Tripadvisor blocks record 2 million fake reviews in 2023
By D.J. Catron
|
April 9, 2024
Tripadvisor’s news highlights a growing movement that includes Expedia Group and Booking.com to ensure the integrity of customer reviews that appear on their websites.
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News
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Technology
IHG enlists Google for AI travel planning tool
By Linda Fox
|
April 9, 2024
As part of an expanded partnership with Google Cloud, IHG Hotels & Resorts is launching a generative AI-powered travel planning service to help guests book stays with the group's One Rewards app.
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News
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Technology
Travel experiences, dynamic pricing and lessons for airlines
By Jitendra Sindhwani - IBS Software
|
April 9, 2024
How popular events such as the total solar eclipse and Taylor Swift's Eras Tour throw a spotlight on the challenges of dynamic pricing.
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Online
How travel clubs are driving revenue, loyalty and customer experience
By PhocusWire
|
April 8, 2024
Custom Travel Solutions founder Mike Putman explains the benefits of a travel club and how brands are using this type of offering to drive revenue and loyalty.
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News
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Online
Airlines have jacked up the cost of reward travel since 2019
By Robert Silk
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April 5, 2024
A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points.
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News
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Online
Growth, increased arrivals, but an eye on cost in France's travel market
By Phocuswright Research
|
April 5, 2024
France's travel sector grew by 12% in 2023 to over €55 billion, with online bookings reaching their highest total to date and mobile transactions constituting 36% of this online revenue.
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Interview
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Startups
STARTUP STAGE: Biliki AI is a travel planner for eco-friendly itineraries
By Mitra Sorrells
|
April 5, 2024
Biliki AI is building a platform that consumers can use to book sustainability-focused trips, with detailed itineraries that include flights, accommodations and experiences.
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News
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Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines
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April 4, 2024
Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue.
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News
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Online
BlaBlaCar receives €100M to bolster multimodal growth
By Morgan Hines
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April 3, 2024
Paris-based BlaBlaCar said it has reached profitability over the last two years and will use this new funding to extend its multimodal strategy.
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News
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Distribution
The impact of American Airlines' distribution changes one year on
By Linda Fox
|
April 3, 2024
American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies.
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News
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Online
Trip.com Group and AirAsia to collaborate across multiple lines of business
By Mitra Sorrells
|
April 2, 2024
Capital A CEO Tony Fernandes said AirAsia's growth plans are focused on China and on getting Trip.com Group's customers into Southeast Asia.
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News
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Startups
Dutch startup Stippl announces funding, plans to use generative AI
By Morgan Hines
|
April 2, 2024
“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion.
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Spain fines Amadeus €14.4M over traveler profiling pilot
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Finance
OTA marketing spend creeps up despite talk of AI-driven efficiency
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Amadeus, Accenture partner on new agentic advertising platform
Opinion
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The Plaid moment hospitality can't afford to miss
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Web Travel Group acquires hotel rebooking platform Pruvo
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Architecture, pace, culture: Navigating travel's AI transition
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Juniper Group acquires Deem from Travelport
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AI-powered Mindtrip expands to Europe
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Perk secures $300M in finance for product and technology investment
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Priceline updates Penny AI assistant with Claude
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