Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

News / Online

Social media and fancy video to lure people to the latest Best Job in Travel

By Linda Fox | January 9, 2013

New Year, new job? First Choice is going the way of Tourism Queensland and others by recruiting a member of the public to become its new water slide tester. Read More

News / Online

Taking a travel team on a team-building month in paradise - crazy or clever?

By Viewpoints | December 13, 2012

We often work in very decentralized organisations in the travel industry. One unit is located in an outgoing market, another office is located at the incoming destination. Read More

News / Online

Farewell Octopus Travel - consumer brand axed as Kuoni focuses on B2B

By Kevin May | November 25, 2012

No fanfare or redirecting to alternative places to book a hotel - Octopus Travel, a name synonymous with the early days of travel on the web for consumers, is no more. Read More

News / Online

Yay! Travel infographics finally getting interesting and interactive [err INFOGRAPHIC]

By Kevin May | November 23, 2012

Thank goodness for HTML5, allowing travel sites to spruce up their pages (especially on mobile) for users. And getting the attention a lot more recently is the much-maligned infographic. Read More

News / Online

What do Global Brand Pages on Facebook mean to travel? [Hint: quite a lot]

By Viewpoints | November 5, 2012

Whenever Facebook launches an update to its site it generally affects A LOT of people. One billion people, in fact. Read More

News / Online

Big tech alert: Long tail markets may leapfrog traditional travel retailers

By Viewpoints | October 24, 2012

A recent Tnooz post explored why web bookings for mainstream tours and activities such as bus tours are still "largely a dream" and focused on operational issues such as the use of vouchers by tour... Read More

News / Online

Tours and activities: instant web bookings still largely a dream

By Alex Kremer | October 11, 2012

When one reads articles like Tnooz's recent piece on Foursquare accepting instant restaurant bookings, it's easy to jump to the conclusion (as our dear editor did) that tours and activities must be... Read More

News / Online

Thomson unveils £5.5 million advertising campaign, spotlights the Dreamliner

By Linda Fox | September 20, 2012

Thomson kicks off its latest brand campaign to customers tomorrow via social media channels, email and a dedicated website. Read More

News / Online

Kids back to school? Now back to work with a seven-point technology checklist for travel agents

By Viewpoints | September 3, 2012

As vacations come to an end and kids get ready to go back to school, it’s time to focus on you instead. Read More

News / Online

Zozi and the first Jetpack wedding ceremony in the world [VIDEO]

By Kevin May | August 24, 2012

Tour and activity platform Zozi will be rubbing its hands with glee at the exposure after a couple used one of its products to take the opportunity to tie the knot. Read More

News / Online

Eleven important steps when picking travel agent and tour operator software

By Viewpoints | August 24, 2012

There are more than 100 travel solutions on the market. Literally! It is not easy to find the one that best suits your needs. It is a process that requires time and dedication. Read More

News / Online

Thomas Cook told to pay up as ex-BlueSky employees win latest round of tribunal

By Linda Fox | July 20, 2012

A tribunal has awarded ex-BlueSky Travel Systems staff compensation after ruling no attempt was made to consult when the business went into administration in 2009. Read More

News / Online

Hey! Wise up, Feeding The Beast in travel is not such a bad thing

By Viewpoints | July 16, 2012

Anyone reading Andrey Spektor’s article on hotel affiliate programs could be forgiven for wondering why any established travel brand would ever work with an online travel agency. Read More