Special Reports

Opinion / Distribution

Investigation: How airlines gain an edge through pricing (Part Two)

By Riccardo Boin and others - McKinsey | January 24, 2018

Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More

Opinion / Distribution

Investigation: How airlines gain an edge through pricing (Part One)

By Riccardo Boin and others - McKinsey | January 22, 2018

Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part Two)

By Robert Cole - RockCheetah | January 8, 2018

Logically, hotel reward program members have always booked a disproportionate amount of business. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part One)

By Robert Cole - RockCheetah | January 5, 2018

Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands and OTAs, this is an existential battle. Read More