Social Media

News / Online

Future of travel reservation systems is CRM - but not as we know it

By Alex Bainbridge | September 20, 2010

For those of us who work in the travel reservation system software world we tend to be optimising and commoditising ideas that were first mooted in the late 1990s. Read More

Brazil airline GOL takes to YouTube and elevators for image redo

By Dennis Schaal | September 16, 2010

GOL Airlines, the Brazilian low cost carrier, has taken to YouTube and shopping mall elevators to mount an advertising campaign to remake its image after labor problems last month. Read More

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Eleven tips for bootstrapping an online travel startup

By Viewpoints | September 16, 2010

There are many different approaches to financing a new online travel company, raise venture funding, tap into a wide network of angel investors, or go it alone. Read More

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Skoosh takes on Booking.com in very public battle over rates

By Kevin May | September 10, 2010

UK hotel site Skoosh is attempting to draw Priceline-owned brand Booking.com into a bitter and very open fight over room rate policy. Read More

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Travelocity relaunches IgoUgo for social travel planning

By Dennis Schaal | September 10, 2010

Travelocity is testing the relaunch of IgoUgo, its advertising and media play, with enhanced social travel-planning features. Read More

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Do we still need travel communities in the Facebook age?

By Viewpoints | September 10, 2010

Pre-Facebook, a new travel web community would arrive almost on a monthly basis. But what did the omnipresent social network do to its smaller competition? Read More

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Nokia parks Dopplr travel network in neutral

By Kevin May | September 10, 2010

Nokia has confirmed that the Dopplr travel social network it bought in September 2009 has effectively been put into live storage and there are no plans to do anything with it. Read More

When Continental website went down, Twitter worked

By Dennis Schaal | September 3, 2010

Continental.com went down for about two hours yesterday afternoon because of an unspecified technical issue. Read More

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Ten tips for better revenue management in independent hotels

By Viewpoints | September 3, 2010

Social media, distribution channels, web investment, discounting, being risky and target-setting - it couldn't be easier as an independent hotel owner, right? Read More

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iPad and other cool tech: killing the downtime of travellers?

By Siew Hoon Yeoh | September 1, 2010

I recently caught up with Benson Puah, the man who runs the Esplanade-Theatres On the Bay, to see if technology is intruding into his world of live events. Read More

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Google tight-lipped over Google Bypass project

By Kevin May | August 30, 2010

On Holiday Group was not expected to be given much time before Google came down hard on the company for brand name infringement over the Google Bypass project. Read More

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Part Four of Four: Social media tips for the travel supplier

By Tim Hughes | August 27, 2010

Part Four: Craft product and content plans... And, the bonus one, Part Five: Start saying it and stick to it. Read More

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Part Three of Four: Social media tips for the travel supplier

By Tim Hughes | August 26, 2010

Part Three: Start collecting data. All of it. Every single piece you can. Read More

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Google Bypass: A travel affiliate scheme through Facebook

By Kevin May | August 25, 2010

OnHolidayGroup launched Google Bypass this week in a bid to reward Facebook users with a commission for travel leads, instead of paying advertising fees to Google. Read More