Results for "simone puorto"

Opinion / Technology

Bots, bottled water and search - a varied snapshot of industry issues in 2018

By Simone Puorto | October 25, 2018

Here is a fairly unknown fact: the Hospitality Sales & Marketing Association International is as old... Read More

News / Technology

A brief history of artificial intelligence

By Simone Puorto | June 27, 2018

"I do not fear computers. I fear the lack of them" (Isaac Asimov) Agreeing on a definition of... Read More

News / Technology

Hotel technology adoption: What can be learned from a Polish auto repair shop

By Simone Puorto | January 15, 2018

Back in November when tnooz published its article "Can airlines speed up their adoption of new... Read More

News / Distribution

It's the end of search as we know it (and I feel fine)

By Simone Puorto | May 10, 2018

Over the years, online hotel bookings have increased dramatically: according to Statista, last year... Read More

News / Online

There's nothing cheap about loyalty: Are hotel reward programs still relevant in 2018?

By Simone Puorto | December 18, 2017

"There's nothing cheap about loyalty", poetically asserts Ryan Bingham, the main character of the... Read More

Opinion / Distribution

Fallacies and travel: Making sense out of 2018

By Simone Puorto | December 28, 2018

A look at the four most important trends of the year worth saluting.... Read More

News / Distribution

A brief history of property management systems

By Simone Puorto | April 12, 2018

When I was young, I wanted to be a teacher. A philosophy teacher, to be precise. You know the type:... Read More

Opinion / Distribution

Careful what you wish for: Attribute-based selling isn't all it's cracked up to be

By Tim Peter - Tim Peter & Associates | August 15, 2019

It doesn't seem that guests really need attribute-based selling, and it's unrealistic to assume that... Read More

News / Distribution

Blockchain unchained: A deep dive into the buzzword for 2018

By Simone Puorto | February 8, 2018

Last month I spent a couple of days in Naples to meet a client. To keep the... Read More

Opinion / Online

How hotels can manage brand protection changes on Google

By Marta Lopez - Mirai | October 23, 2018

A few days ago, Google informed users that it will change the brand-protection policy on its... Read More

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The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026

The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel