Reservation Systems

Opinion / Online

Next-gen customer service for hospitality: Balance high-touch, high-tech

By Dr. Ori Faran - Callvu | February 16, 2024

Great personal service still matters in hospitality, but as consumers – especially younger ones – demand more self-service options, hotels also need outstanding digital options. Read More

News / Technology

Japan-based hotel tech company Tripla targets SE Asia growth with latest acquisition

By Mitra Sorrells | January 24, 2024

Tripla has acquired Singapore-based Endurance Technology Solutions, which develops and sells the Pelican Hotel Solution - a reservation system that works with major overseas channel managers. Read More

News / Online

AccessibleGo unveils new booking options for travelers with disabilities

By Morgan Hines | January 17, 2024

The platform, which has offered hotel booking, is giving users the option to book rental cars with hand controls, flights, wheelchair van rentals, mobility rentals and more. Read More

News / Technology

IBS Software broadens offering with acquisition of Above Property Services

By Linda Fox | January 16, 2024

IBS Software said the deal will help it expand in the hospitality sector by adding central reservation, property management and revenue management technology to its services. Read More

News / Technology

Kayak sees 15X increase in aircraft filter usage following Alaska Airlines incident

By Morgan Hines | January 11, 2024

Travelers are exercising caution and using tools like Kayak’s aircraft filter when looking to book flights after a door plug flew off an Alaska Airlines flight. Read More

News / Technology

Record online direct bookings are driving innovation in hospitality, survey finds

By Morgan Hines & Derek Catron | January 11, 2024

The hotel industry is making strides when it comes to digitalization, but there's still plenty of room to grow, according to a recent report from H2c. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Distribution

AmTrav's Klee on saving third-party air distribution in business travel

By Morgan Hines | December 6, 2023

AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers. Read More

News / Technology

India-based travel solutions provider RateGain raises $72M

By Derek Catron | November 21, 2023

RateGain will use the funds for strategic investments and inorganic growth such as acquisitions. Read More

News / Startups

Velocity Ventures invests in ByHours to support Asian expansion

By WebinTravel | November 20, 2023

The rising demand for microstays, particularly the unique three-hour pack, indicates a trend in consumer expectations in the hospitality sector. Read More

Interview / Startups

Hot 25 Travel Startups for 2024: Direx

By PhocusWire | November 14, 2023

Direx is an all-in-one, cloud-based business management solution specifically designed for tourism and hospitality business owners in Africa. Read More

Opinion / Online

Travel customer service resilience in the age of climate disruption

By Jeffrey Katz – Journera | October 27, 2023

While the increasing frequency of climate-related disruptions is inevitable, severely disappointed customers are not. Travel providers have access to the data that enables a real-time, proactive... Read More

News / Technology

Your.Rentals tops up funding to fuel growth and tech development

By Linda Fox | October 23, 2023

The Denmark-based company had announced €2.15 million in funding earlier this year and has now added investment from Trind Ventures to the round. Read More

News / Online

Two new distributors tap TourRadar's API to sell organized adventures

By Morgan Hines | October 2, 2023

As experiences gain dominance in consumers' travel planning, LocalAdventures and Travlr are using TourRadar's API to offer thousands of options to their customers. Read More

News / Technology

OCTO takes next step in simplifying connectivity for tours and activities stakeholders

By Mitra Sorrells | September 19, 2023

The nonprofit is releasing its open source messaging specification and supporting documentation for the tour, activities and attractions industry. Read More

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