Reservation Systems

Opinion / Technology

How hotel operators can leverage technology to retain more customers

By Mark McGregor - Signavio | July 27, 2018

Process management or process modeling is one the most underrated applications that can be utilized to enhance the experience of travel. Read More

Opinion / Technology

Data, data and more data - the most valuable currency in hospitality

By Carson Booth - SnapShot | July 20, 2018

With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations. Read More

News / Online

Secret Escapes unlocks new investment round of £52M

By Kevin May | July 19, 2018

Secret Escapes has landed another funding round - the second time in the space of eight months that its secured a $50 million investment. Read More

News / Online

Travel startups - pick your battles against the powerful wisely

By Alex Bainbridge - Autoura | July 19, 2018

The Phocuswright Conference in November this year comes at a point in the travel and hospitality industry life-cycle where challenger startups from 15-20 years ago are now the global incumbents. Read More

News / Online

Desktop revenue for hotels trumps mobile despite dominance of traffic to devices

By Linda Fox | July 16, 2018

Revenue for hotel bookings via mobile devices still lags behind those made on a desktop, according to research from Bookassist. Read More

News / Online

QOTW: Something about embracing the mess

By PhocusWire | July 13, 2018

Quote from James Ferguson, senior design manager at Skyscanner, in an article on PhocusWire this week. Read More

News / Online

Seatfrog grabs $6 million round to bolster upgrade bidding app

By Kevin May | July 12, 2018

Rail and air upgrade platform Seatfrog has secured a Series A investment to the tune of $6 million. Read More

News / Online

VIDEO: Tours and activities from two perspectives

By PhocusWire | July 11, 2018

We all know the widely-used phrases - "hottest sector in the industry", "ripe for growth", "fragmented but fixable", etc. Read More

News / Distribution

Attribute-based selling comes to hotel reservation systems

By Mitra Sorrells | July 11, 2018

Attribute-based selling is a concept that has generated buzz in hospitality circles in recent years and now Amadeus is implementing this strategy as part of its new guest reservation system being... Read More

News / Online

Reimagining customer experience, part 1: digital design

By Mitra Sorrells | July 9, 2018

This month we're exploring the topic of customer experience across the travel space. We begin with a look at how brands are designing their digital interfaces - websites and apps - to create an... Read More

News / Technology

SnapShot founders leave, Shiji takes control of revenue tech platform

By Kevin May | July 6, 2018

Chinese hotel tech company Shiji Group has increased its stake in SnapShot - effectively buying out the shares of the founders of the five-year-old company. Read More

Interview / Technology

STARTUP STAGE: Safr wants to make ride-sharing safe for women

By Jill Menze | July 3, 2018

Accusations of assault and discrimination have trailed leading ride-share companies for some time now, and women-focused startup Safr is aiming to change the experience for riders and drivers alike. Read More

News / Technology

360-degree content credited with hotel booking boost

By Kevin May | June 28, 2018

Rich content, such as virtual reality-based content, has become one of the main mechanisms of persuading hotel guests to upgrade their room. Read More

News / Distribution

VIDEO: Under the hood of ground transportation

By PhocusWire | June 26, 2018

Some would say that Lyft and undoubtedly Uber get a disproportionate amount of attention in terms of coverage of the ground transportation sector. Read More

Opinion / Technology

Blockchain: Not your father’s dial-up modem

By Douglas Rice - Hospitality Technology Network | June 21, 2018

A recent article reminded me of an older colleague who, sometime around 1997, told me that the internet and e-commerce would never really take off because "you always get a busy signal when you’re... Read More

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