Reservation Systems

News / Online

VIDEO: Tours and activities from two perspectives

By PhocusWire | July 11, 2018

We all know the widely-used phrases - "hottest sector in the industry", "ripe for growth", "fragmented but fixable", etc. Read More

News / Distribution

Attribute-based selling comes to hotel reservation systems

By Mitra Sorrells | July 11, 2018

Attribute-based selling is a concept that has generated buzz in hospitality circles in recent years and now Amadeus is implementing this strategy as part of its new guest reservation system being... Read More

News / Online

Reimagining customer experience, part 1: digital design

By Mitra Sorrells | July 9, 2018

This month we're exploring the topic of customer experience across the travel space. We begin with a look at how brands are designing their digital interfaces - websites and apps - to create an... Read More

News / Technology

SnapShot founders leave, Shiji takes control of revenue tech platform

By Kevin May | July 6, 2018

Chinese hotel tech company Shiji Group has increased its stake in SnapShot - effectively buying out the shares of the founders of the five-year-old company. Read More

Interview / Technology

STARTUP STAGE: Safr wants to make ride-sharing safe for women

By Jill Menze | July 3, 2018

Accusations of assault and discrimination have trailed leading ride-share companies for some time now, and women-focused startup Safr is aiming to change the experience for riders and drivers alike. Read More

News / Technology

360-degree content credited with hotel booking boost

By Kevin May | June 28, 2018

Rich content, such as virtual reality-based content, has become one of the main mechanisms of persuading hotel guests to upgrade their room. Read More

News / Distribution

VIDEO: Under the hood of ground transportation

By PhocusWire | June 26, 2018

Some would say that Lyft and undoubtedly Uber get a disproportionate amount of attention in terms of coverage of the ground transportation sector. Read More

Opinion / Technology

Blockchain: Not your father’s dial-up modem

By Douglas Rice - Hospitality Technology Network | June 21, 2018

A recent article reminded me of an older colleague who, sometime around 1997, told me that the internet and e-commerce would never really take off because "you always get a busy signal when you’re... Read More

News / Online

Travelers losing interest in home-sharing, Google gaining ground as travel resource

By Jill Menze | June 20, 2018

For all the chatter of Airbnb stealing scene time away from hotels, traveler interest in home-sharing seems to be waning. Read More

News / Online

Peek bags $23 million fund, claims building "OpenTable for activities" model

By Kevin May | June 20, 2018

Cathay Innovation is leading a $23 million funding round into U.S.-based tours and activities platform Peek. Read More

News / Distribution

VIDEO: Bedbanks can provide and thrive in a fragmented market

By PhocusWire | June 19, 2018

To say Hotelbeds Group has been through a fairly productive few years would be a bit of an understatement. Read More

Opinion / Technology

Debunking the impact of blockchain on hotel distribution

By Max Starkov - HEBS Digital | June 14, 2018

A recent article on the Nasdaq website claims blockchain‐based platforms “offer promising solutions” to particular areas of difficulty in the hospitality industry, including blockchain‐based hotel... Read More

News / Distribution

VIDEO: Airline distribution at a tipping point

By PhocusWire | June 7, 2018

Lufthansa created a huge stir in the airline industry three years ago when it introduced a surcharge for all bookings made via the global distribution systems. Read More