The Phocuswright Conference 2024

News / Distribution

Sabre CEO Kurt Ekert talks intermediary opportunity and company growth

By Mark Frary | December 12, 2024

Sabre CEO and president Kurt Ekert doesn't believe AI is a threat to the global distribution system and can't see the demise of traditional airline distribution any time soon. Read More

Interview / Startups

Arena - Launch pitch at The Phocuswright Conference 2024

By PhocusWire | December 11, 2024

Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More

News / Technology

Phocuswright turns 30: Industry veterans look back and ahead

By Morgan Hines | December 11, 2024

Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come. Read More

News / Technology

Steve Singh on evolution from archaic systems to perfect trip

By Linda Fox | December 10, 2024

Steve Singh, an investor in Center, Otto, Troop and Spotnana, discusses how AI, cloud technology and open architecture will modernize business travel booking and why he feels "energized" by emerging... Read More

News / Online

How a Turkish online travel agency is tackling expansion challenges and AI strategy

By Linda Fox | December 9, 2024

Online travel agency Wingie Enuygun has been expanding in the Middle East since the end of the pandemic. CEO Caglar Erol sees further potential for it to grow in the region and beyond. Read More

Interview / Technology

Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024

By PhocusWire | December 6, 2024

Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More

News / Technology

How emerging technologies are helping destinations appeal to travelers

By Linda Fox | December 6, 2024

Gregory Yap of the Singapore Exhibition and Conventions Bureau and Jared Alster of Dune7 discuss emerging tech in destination marketing and the importance of having a test and learn environment. Read More

News / Online

Airbnb on striving for personalization and reimagining discovery

By Linda Fox | December 5, 2024

Dave Stephenson, Airbnb's chief business officer, shares how the company is thinking about AI, early work with ChatGPT and its plan to use customer data to drive personalization. Read More

News / Online

How continuous improvement in travel insurance services creates loyalty and peace-of-mind

By PhocusWire | December 4, 2024

Allianz Partners general manager for the USA, Emily Hartman, discusses how the company uses the latest technology and a focus on the customer to give travelers support and assistance when they need it. Read More

News / Distribution

Airline tech experts on retailing and distribution trends

By Linda Fox | December 4, 2024

Airline technology executives from CitizenPlane and Dohop discuss the adoption of NDC as airlines look to the next phase of their retailing journeys and ongoing challenges. Read More

News / Technology

Google talks generative AI, voice and the future of search

By Mark Frary | December 3, 2024

Julie Farago, Google’s vice president of engineering for travel and local search, leads a team of 700 engineers who handle two billion searches every day – 15% of which Google has never been asked... Read More

News / Online

Oojo's CEO on the challenges of an end-to-end travel platform

By Linda Fox | December 2, 2024

Gulce Karsli Rozenveld believes only three travel companies are capable of creating a one-stop travel shop because of the huge time, investment and other resources it requires. Read More

News / Distribution

Breeze Airways' David Neeleman talks culture, technology and communication

By Matthew Parsons | December 2, 2024

Neeleman launched Breeze Airways in May 2021, making it his fifth commercial airline startup along with Morris Air, WestJet, JetBlue and Azul. Read More

News / Startups

Philip Wolf scholarship winners PlacesToGo, GuestOS on their journey as founders

By Morgan Hines | November 27, 2024

Founding a startup calls for innovation and grit — two qualities with which founders Jessie Fischer, founder and CEO of GuestOS, and Arielle Warren, CEO of PlacesToGo, are familiar. Read More

News / Technology

Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?

By Morgan Hines | November 26, 2024

Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel. Read More

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