Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

VIDEO: Why data and understanding customers is so important during the COVID recovery
From Our Partners / Technology
VIDEO: Why data and understanding customers is so important during the COVID recovery
By PhocusWire | March 1, 2022
The COVID-19 pandemic has given many travel, tourism and hospitality companies the opportunity to rethink how they engage their customers and work with partners. Read More
Agents losing recovery trend for cruise as direct gains strength
News / Distribution
Agents losing recovery trend for cruise as direct gains strength
By Andrea Zelinski - Travel Weekly | March 1, 2022
New research found that while the number of people cruising increased 95% from 2020 to 2021, revenue from travel advisors and other intermediaries increased just 65%. Read More
eDreams Odigeo bookings continue to pace above 2019 levels
News / Online
eDreams Odigeo bookings continue to pace above 2019 levels
By Jill Menze | February 25, 2022
The European online travel company says its Prime subscription service contributed to a bookings uptick in the third quarter of the fiscal year 2022. Read More
Book on Google for hotels to shut after low take-up
News / Distribution
Book on Google for hotels to shut after low take-up
By Mitra Sorrells | February 25, 2022
Google says it has seen relatively low usage of the Book on Google option for hotels, in terms of both consumer engagement and partner interest.  Read More
Sounding Off: There's no rule travel brands have to work with Google
Interview / Online
Sounding Off: There's no rule travel brands have to work with Google
By PhocusWire | February 25, 2022
Perhaps the only thing that airlines can do is work and optimize within the parameters that they have found themselves in. Read More
Amadeus sees revenue climb by a quarter in 2021, tentative recovery in progress
News / Distribution
Amadeus sees revenue climb by a quarter in 2021, tentative recovery in progress
By Kevin May | February 25, 2022
The technology and distribution giant still had revenues trailing by 52% on pre-pandemic 2019 - but 2021 saw it bring in €2.7 billion to the overall business. Read More
Tech investments driving Flight Centre’s corporate recovery
News / Distribution
Tech investments driving Flight Centre’s corporate recovery
By Jill Menze | February 24, 2022
The Australia-based travel agency says recent investments in WhereTo and Shep are powering recovery for the Corporate Traveller and FCM brands Read More
hopper-acquires-smooss
News / Online
Hopper acquires Smooss to cultivate airline partnerships
By Mitra Sorrells | February 24, 2022
The entire Smooss team, including co-founder and CEO Benjamin Lalanne, will join Hopper as part of the team leading its B2B initiative, Hopper Cloud. Read More
tripmoney-launches-credit-card
News / Online
MakeMyTrip’s TripMoney launches credit card for Indian travelers
By Jill Menze | February 24, 2022
MakeMyTrip’s fintech arm TripMoney and SBM Bank India are launching a rupee-denominated credit card for Indian outbound travelers. Read More
booking-holdings-q4-fy-2021
News / Online
Booking Holdings closes 2021 with improved revenue, profit
By Mitra Sorrells | February 23, 2022
Booking Holdings says revenue came in stronger than expected due to higher ADRs, which were up about 9% on a constant currency basis. Read More
IHG says creating digital advantage is a priority
News / Distribution
IHG says creating digital advantage is a priority
By Linda Fox | February 23, 2022
The hotel giant says guests now expect sustainable practices and seamless tech, as it reports its full-year 2021 earnings. Read More
Daytrip closes €6M round for intercity car trip platform
News / Online
Daytrip closes €6M round for intercity car trip platform
By Linda Fox | February 22, 2022
The investment in the Czech Republic-based startup was led by Euroventures, with existing investors J&T Ventures, Nation 1 VC and Pale Fire Capital also involved. Read More
Wego acquires Middle East business of Cleartrip, founder joins executive team
News / Online
Wego acquires Middle East business of Cleartrip, founder joins executive team
By Kevin May | February 21, 2022
Part of the agreement sees the online travel agency's co-founder and CEO Stuart Crighton move to become head of Cleartrip's international business at Wego. Read More
Quality has become the driving force in vacation rentals
Opinion / Distribution
Quality has become the driving force in vacation rentals
By Jeremy Gall - Breezeway | February 21, 2022
Shifting traveler behavior has helped short-term rentals continue to surpass other accommodation types as the preferred method of travel. But with this popularity now comes opportunities and challenges. Read More
PhocusWire Pulse: A New Traveler Experience
News / Technology
PhocusWire Pulse: A New Traveler Experience
By PhocusWire | February 21, 2022
For our tenth event and the first of 2022, we focus on some of the cutting edge changes to the traveler experience that will be impacting on many sectors in the industry. Read More
The Phocuswright Conference 2026