Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Despegar gets boost from travel packages in Q1
News / Online
Despegar gets boost from travel packages in Q1
By Linda Fox | May 22, 2023
Reporting first quarter results for 2023, the company said travel demand in Latin America continues to recover with Despegar reporting gross booking up 44% year over year to $1 billion. Read More
ChatGPT plugins' potential impact on the travel booking experience
Opinion / Technology
ChatGPT plugins' potential impact on the travel booking experience
By Mario Gavira | May 22, 2023
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More
RaizUp launches DEI certification for travel companies
News / Online
RaizUp launches DEI certification for travel companies
By Mitra Sorrells | May 22, 2023
RaizUp’s certification process begins with assessments based on data analysis, interviews and surveys, followed by an audit and development of an action plan for the coming year. Read More
True travel subscription services are rare but increasing
From Our Partners / Distribution
True travel subscription services are rare but increasing
By WayAway | May 22, 2023
To a significant extent, technology has been a big driving factor in the success – and growth potential – of travel subscriptions. Read More
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
News / Technology
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
By Mitra Sorrells | May 19, 2023
In PhocusWire’s latest Let’s Hear It! LinkedIn Audio event, industry leaders discuss how generative AI can bring benefits for travelers while protecting the privacy of their data.   Read More
Phocuswright Europe 2023: Innovative travel products from around the globe
News / Online
Phocuswright Europe 2023: Innovative travel products from around the globe
By PhocusWire | May 18, 2023
Hear from leaders from Expedia Group, Fliggy, HometoGo and Wego about innovative products that are driving the travel industry forward. Read More
Earnings roundup: HomeToGo, MakeMyTrip
News / Online
Earnings roundup: HomeToGo, MakeMyTrip
By Linda Fox | May 17, 2023
HomeToGo and MakeMyTrip report their Q1 2023 and full-year 2023 earnings, respectively. Read More
How Expedia is thinking about growth in vacation rentals
News / Online
How Expedia is thinking about growth in vacation rentals
By Linda Fox | May 17, 2023
Tim Rosolio, vice president for vacation rental partner success at Expedia Group, talks about inventory pressure, technology gaps and more flexible cancellation policies for vacation rentals. Read More
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
News / Technology
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
By Mitra Sorrells | May 17, 2023
Founded in 2000, Go Global Travel is a B2B technology company that provides distribution of travel products including hotel and resort rooms, airline tickets and car rentals. Read More
Seamless but secure: ChatGPT and data protection in travel
News / Technology
Seamless but secure: ChatGPT and data protection in travel
By Mitra Sorrells | May 15, 2023
Join us for PhocusWire's next LinkedIn Audio Event as we discuss this topic with executives from Hopper, MakeMyTrip, Microsoft and Indicio. Read More
Hugo Burge, online travel pioneer and startup investor, dies at 51
News / Online
Hugo Burge, online travel pioneer and startup investor, dies at 51
By Linda Fox | May 12, 2023
Tributes are flooding in for online travel pioneer Hugo Burge, who died on Wednesday at age 51. Read More
Expedia Group launches OneKeyCash for partners
News / Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson | May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More
Uber launches flight bookings in U.K. powered by Hopper
News / Online
Uber launches flight bookings in U.K. powered by Hopper
By Linda Fox | May 10, 2023
The functionality, which is powered by Hopper, will be rolled out to users across the country in the coming weeks and be available to all United Kingdom users this summer. Read More
Expedia Group adds Mastercard to growing B2B lineup
News / Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson | May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia.  Read More
The Phocuswright Conference 2026