Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

From Our Partners / Online

The role of travel insurance for customer experience and loyalty

By PhocusWire | November 6, 2023

Allianz Partners US CEO Jeff Wright discusses innovation in travel insurance and how effective solutions can serve as an extension of travel suppliers' brands and drive customer loyalty. Read More

News / Online

Expedia ad concerns in search results raised in antitrust suit

By Linda Fox | November 3, 2023

Comments from Expedia Group chair Barry Diller have surfaced during the Google antitrust trial. Read More

News / Online

Expedia’s Kern: Focus is now on faster growth fueled by years of tech work

By Mitra Sorrells | November 2, 2023

Expedia Group posted record revenue and profitability in the third quarter of this year and reiterated full year guidance of double-digit topline growth with margin expansion. Read More

News / Online

Booking Holdings posts record earnings, expects to grow AI, flight offerings

By Morgan Hines | November 2, 2023

Booking Holdings’ total revenue came in at $7.3 billion, showing a 21% increase over the same quarter last year, and adjusted EBITDA clocked at $3.3 billion - a 24% increase from the same quarter of... Read More

News / Online

Airbnb's Chesky envisions turning app into "ultimate travel agent"

By Derek Catron | November 1, 2023

Airbnb CEO Brian Chesky covers AI’s potential, short-term rental regulations, a threat from Google – and why he thinks Airbnb has nowhere to go but up. Read More

News / Online

The positive and negative impacts of travel on destinations

By Linda Fox | November 1, 2023

A report from Economist Impact and Booking.com assesses the social, environmental and economic impact of visitors on destinations. Read More

News / Online

Thailand OTA Traveligo gets $25M, rebrands to Gother

By Yeoh Siew Hoon - WiT | November 1, 2023

As part of its rebranding and expansion, Traveligo will partner with TakeMeTour, an online marketplace for tours and activities in Thailand. Read More

News / Online

AirAsia holding company seeks U.S. listing for Capital A International

By Linda Fox | November 1, 2023

The business combination would see Capital A International, a new investment and strategic development company, become a stand-alone public company in the United States. Read More

News / Online

MakeMyTrip makes gains across air ticketing, hotels as travel demand remains high

By Linda Fox | October 31, 2023

The Gurugram, India-based business attributed its revenue gains for the quarter to elevated travel demand. Read More

Opinion / Distribution

Could company-paid leisure travel be a new distribution channel?

By Emilie Dumont – Digitrips | October 31, 2023

Some corporations now incentivize employees by paying for holidays – could this trend could be a new B2B2C sales channel for the travel industry? Read More

News / Startups

SEO Travel sets up accelerator for SME businesses

By Linda Fox | October 27, 2023

The eight-week Travel Growth Accelerator program is looking to recruit 10 small- to medium-sized businesses. Read More

Opinion / Online

Travel customer service resilience in the age of climate disruption

By Jeffrey Katz – Journera | October 27, 2023

While the increasing frequency of climate-related disruptions is inevitable, severely disappointed customers are not. Travel providers have access to the data that enables a real-time, proactive... Read More

Interview / Startups

STARTUP STAGE: FinMont seeks to help airline and OTA revenues take off

By Mitra Sorrells | October 27, 2023

FinMont helps travel merchants optimize their payment strategy by reducing the overall payment cost and increasing the acceptance rate globally. Read More