Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

Ixigo technology chief on AI, ChatGPT and their potential

By Linda Fox | April 25, 2023

Mobile-driven Ixigo has made a string of acquisitions and investments in recent years, adding technology and inventory, and was an early mover when it came to experimenting with artificial intelligence. Read More

News / Online

Hotel and rail are segments to watch in Spain

By Phocuswright Research | April 21, 2023

This Phocuswright report provides a comprehensive view of the Spain travel market, including detailed market sizing and projections, distribution trends, analysis of major travel segments, key... Read More

News / Distribution

Constellation Software invests in hotel-travel marketplace

By Derek Catron | April 21, 2023

Roibos' platform offers transparent and direct connectivity between hoteliers and travel operators. The undisclosed investment will enable Roibos to accelerate its growth and expand its global presence.... Read More

News / Online

Expedia Group streaming platform: Book what you watch

By Mitra Sorrells | April 20, 2023

The new interactive platform is launching with Brand USA as its partner, showcasing videos about trips across the United States targeted to travelers from Canada. Read More

News / Distribution

Air Canada launches diverse NDC approach to distribution

By Linda Fox | April 19, 2023

The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More

News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More

News / Startups

Spot2Nite RV platform lands $3M to fuel expansion

By Kathryn Walson | April 19, 2023

The Louisiana-based company was founded in 2019 by a family of avid RVers to “end the time-consuming … single-source booking routine prevalent throughout the campground community.” Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

News / Online

Consumers see costs as barrier to sustainable travel

By Kathryn Walson | April 17, 2023

While several travel organizations and brands say they are trying to help people choose greener travel, challenges include cost and helping consumers identify more sustainable options. Read More

News / Technology

Journera debuts TripSignals platform to connect travel data

By Derek Catron | April 14, 2023

Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish. Read More

Opinion / Technology

Taking the long view of American Airlines’ NDC strategy

By Jeff Klee - AmTrav | April 12, 2023

Although its recent actions have left many wondering if American Airlines is trying to kill third-party distribution, it is the ultimate of ironies that its NDC strategy might just be what saves it. Read More

From Our Partners / Technology

Leveraging innovation to solve pain points in B2B travel payments

By Koert Grasveld - TerraPay | April 11, 2023

TerraPay's vice president of payments explains how virtual cards and other innovative payment products can help travel companies drive more revenue and provide a better experience for consumers. Read More

News / Startups

Japan’s SmartRyde raises $3.4M as it expands airport transfer marketplace

By Mitra Sorrells | April 9, 2023

Along with the funding, SmartRyde has created an API so online travel agencies and airlines can connect directly to its global network to easily offer pre-booked airport transfers in their booking... Read More

Opinion / Technology

ChatGPT means radically improved travel sales conversion

By Terry Jones | April 7, 2023

Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More