Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

OpenAI’s shift shows travel is too complex for quick-fix distribution
News / Technology
OpenAI’s shift shows travel is too complex for quick-fix distribution
By Morgan Hines | March 10, 2026
According to a report from The Information, OpenAI has moved purchasing to ChatGPT apps. Read More
Investor challenges Booking Holdings’ balance sheet, buyback strategy
News / Online
Investor challenges Booking Holdings’ balance sheet, buyback strategy
By Cathy Walsh | March 9, 2026
CMF Capital sent a letter to the company’s board of directors detailing concerns about the OTA's position following its Q4 2025 earnings release. Read More
MakeMyTrip to expand packages through Flamingo Transworld acquisition
News / Distribution
MakeMyTrip to expand packages through Flamingo Transworld acquisition
By Linda Fox | March 9, 2026
The acquisition will complement MMT’s holiday packages business and help drive its growth across India. Read More
OTAs to hand over AI pricing policy details in US House committee investigation
News / Technology
OTAs to hand over AI pricing policy details in US House committee investigation
By Linda Fox | March 6, 2026
The chairman of the U.S. House Oversight Committee has written to the CEOs of Booking Holdings, Expedia Group, Lyft and Uber regarding the impact of AI-driven pricing. Read More
Expedia CFO on what's driving ‘radical’ shift at travel giant
News / Online
Expedia CFO on what's driving ‘radical’ shift at travel giant
By Morgan Hines | March 5, 2026
CFO Scott Schenkel detailed how Expedia Group is optimizing operations to maximize efficiency and results. Read More
APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom
News / Technology
APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom
By Abby Crotty | March 5, 2026
The second part of our APAC travel trend series focuses on loyalty, experiences and technology's role in the "digital-first" region. Read More
APAC travel trends pt. 1: Traveler behavior, growing markets and what's coming next
News / Online
APAC travel trends pt. 1: Traveler behavior, growing markets and what's coming next
By Abby Crotty | March 4, 2026
In part one of a two-part feature, PhocusWire takes a deep dive into the current travel trends defining APAC and what the landscape may look like moving forward. Read More
Travel’s third-largest sector faces its defining decade
News / Online
Travel’s third-largest sector faces its defining decade
By Phocuswright Research and Arival | March 3, 2026
The experiences sector is set to top $340 billion by 2029, according to research from Phocuswright and Arival. Read More
Indonesia’s online travel market eyes $17B future
News / Online
Indonesia’s online travel market eyes $17B future
By WiT | March 2, 2026
In this sneak peek of the new Indonesia Explored report, WiT is diving into how local OTAs are not just defending their home turf but are eyeing regional dominance. Read More
PhocusWire's weekly travel tech news briefs: RMS, Klook, Lufthansa and more...
News / Technology
PhocusWire's weekly travel tech news briefs: RMS, Klook, Lufthansa and more...
By PhocusWire | February 27, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
OTAs' marketing spend exceeded $20B in 2025
News / Online
OTAs' marketing spend exceeded $20B in 2025
By Linda Fox | February 27, 2026
Marketing investment from the largest online travel players rose again last year. Read More
Trip.com Group sees growth from inbound travel to China
News / Online
Trip.com Group sees growth from inbound travel to China
By Linda Fox | February 26, 2026
The company increased net revenue in Q4 2025 by 21% to $2.2 billion, attributed to travel demand. For the full year, net revenue increased to almost $9 billion. Read More
AI is changing travel companies’ hiring mindset
News / Technology
AI is changing travel companies’ hiring mindset
By Morgan Hines | February 25, 2026
Travel industry stakeholders weigh in on how AI is changing hiring thought processes. Read More
Ranking management solution Otamiser raises $2M
News / Online
Ranking management solution Otamiser raises $2M
By Abby Crotty | February 23, 2026
Otamiser said the round was intentionally keep small, and CEO Bart-Jan Leyts emphasized that the company is "strongly focused on cost awareness." Read More
Booking Holdings sees 20% rise in travelers booking multiple trip components
News / Online
Booking Holdings sees 20% rise in travelers booking multiple trip components
By Morgan Hines | February 18, 2026
The company also saw continued growth in both the U.S. and Asia in Q4 2025. Read More
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