News

Chatlyn lands €8M to improve hotel-guest communication
News / Technology
Chatlyn lands €8M to improve hotel-guest communication
By Linda Fox | June 26, 2025
The guest communication specialist plans to use the funds for geographic expansion, recruitment and to drive product innovation.... Read More
How hotels should be thinking about their visibility on AI platforms
News / Technology
How hotels should be thinking about their visibility on AI platforms
By Linda Fox & Morgan Hines | June 26, 2025
Cloudbeds' study delves into how hotels appear in AI search results.  ... Read More
RMS company Revenue Analytics acquires Climber
News / Online
RMS company Revenue Analytics acquires Climber
By Abby Crotty | June 26, 2025
Revenue Analytics is investing in global expansion with its acquisition of Climber, which serves boutique, regional and independent hotel chains in the Americas and Europe.... Read More
Lighthouse introduces Connect AI solution for hotels
News / Technology
Lighthouse introduces Connect AI solution for hotels
By Abby Crotty | June 26, 2025
Lighthouse's new solution, Connect AI, bridges the gap between hotel brands and AI chat interfaces.... Read More
Online travel veterans on travel technology evolution and what's next
News / Online
Online travel veterans on travel technology evolution and what's next
By Abby Crotty | June 26, 2025
In a special session at Phocuswright Europe, online travel vets Mauricio Prieto and Gillian Tans shared their thoughts on the state of the industry and where it's headed amid the age of AI.... Read More
AI trip planning platform Mindtrip launches mobile app
News / Technology
AI trip planning platform Mindtrip launches mobile app
By Morgan Hines | June 25, 2025
Mindtrip's app is intended to act as a “on-trip companion” for travelers, generating recommendations tailored to user preferences and location.... Read More
Progressing toward ‘seamless’ travel with self-sovereign identity
News / Technology
Progressing toward ‘seamless’ travel with self-sovereign identity
By Abby Crotty | June 25, 2025
According to Nick Price, co-chair of DIF Hospitality & Travel Special Interest Group, the current travel experience is too difficult to manage.... Read More
What products need development, according to Expedia Group
News / Technology
What products need development, according to Expedia Group
By Morgan Hines | June 24, 2025
Shilpa Ranganathan, chief product officer of Expedia Group, said there are three areas that could benefit from more development, product-wise.... Read More
Hotels grapple with ‘secondary OTAs’ for pricing control
News / Distribution
Hotels grapple with ‘secondary OTAs’ for pricing control
By Matthew Parsons | June 24, 2025
There's been a “channel shift” back to the OTAs and other digital avenues, but hotels are starting to lose control of their rates.... Read More
Travel industry veteran Alex Zoghlin appointed CEO of Duetto
News / Online
Travel industry veteran Alex Zoghlin appointed CEO of Duetto
By Morgan Hines | June 23, 2025
David Woolenberg is stepping down as CEO of Duetto, with Alex Zoghlin appointed to the role, effective immediately.... Read More
Navan files for confidential listing in the United States
News / Distribution
Navan files for confidential listing in the United States
By Michael B. Baker | June 23, 2025
Navan, formerly TripActions, reportedly filed for a confidential IPO just under three years ago but declined to comment on specifics at the time.... Read More
Elevation Capital offloads Ixigo shares as Schroder Fund buys in
News / Online
Elevation Capital offloads Ixigo shares as Schroder Fund buys in
By Abby Crotty | June 23, 2025
The block deal went through on June 19, with the Schroder Fund acquiring a significant stake from Elevation Capital.... Read More
MakeMyTrip raises $2.6B to buy back stake from Trip.com Group
News / Online
MakeMyTrip raises $2.6B to buy back stake from Trip.com Group
By Linda Fox | June 23, 2025
Trip.com Group, then Ctrip, initially invested in MakeMyTrip in early 2016 and then upped its stake three years later.... Read More
European traveler mindset in 2025: Simplicity, search and social influence
News / Online
European traveler mindset in 2025: Simplicity, search and social influence
By Phocuswright Research | June 23, 2025
For travel companies, digital infrastructure matters more than ever, but travelers are still grounded in pragmatic behaviors.... Read More
Sophisticated scams are on the rise: How travel brands can secure trust
News / Technology
Sophisticated scams are on the rise: How travel brands can secure trust
By Morgan Hines | June 23, 2025
The list of cyber threats to travel brands such as phishing, credential stuffing and nation state attacks is growing as artificial intelligence advances.... Read More