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Online
Banks and airlines continue battle over consumer loyalty
By Abby Crotty
|
October 24, 2025
A new report from consulting firm IdeaWorksCompany highlighted strengths and weaknesses of both entities, but banks maintain an edge....
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Technology
Trip.com Group's COO Xing Xiong reflects on the AI age
By Yeoh Siew Hoon - WiT
|
October 24, 2025
At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating disruption, the limits of AI and why human passion remains the most irreplaceable asset in travel....
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Technology
Assistance needed: How airlines can improve the experience for vulnerable travelers
By Linda Fox
|
October 24, 2025
With the aging global population and neurodiversity increasingly in the spotlight, there's room for improvement on the aviation industry's accessibility report card....
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News
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Technology
Hotels push live ChatGPT integrations as AI search goes bookable
By Matthew Parsons
|
October 23, 2025
Following OpenAI’s launch of “ChatGPT apps,” experts predict that AI search platforms will soon be able to display hotels' real-time availability and rates....
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Online
Grab introduces third-party partner apps
By Abby Crotty
|
October 22, 2025
Grab has partnered with five service apps that are now available on Grab's app in Singapore and Malaysia....
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When travel isn’t first: How economic strains are changing consumer behavior
By Phocuswright Research
|
October 22, 2025
While major trip components continue to be booked at similar rates, the way travelers research, plan and choose is shifting beneath the surface....
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News
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Startups
The Middle East travel startup atmosphere is buzzing
By Morgan Hines
|
October 22, 2025
As the Middle East sees rapid travel growth, its startup environment is characterized by ambition and innovation with government support, according to travel stakeholders....
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Technology
Airbnb adds social tools for experiences and updates host capabilities
By Abby Crotty
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October 21, 2025
Guests can now interact with other travelers they meet on experiences, while hosts can set new cancellation policies and access price tips....
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Online
Hostelworld boosts social strategy with acquisition of OccasionGenius
By Linda Fox
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October 21, 2025
Hostelworld described the acquisition as "a natural progression" of the growth strategy announced earlier this year....
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Technology
Google launches Google Maps in Gemini API
By Morgan Hines
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October 20, 2025
Google said the mechanism will be similar to grounding with Google Search, which provides increased accuracy, real-time information and citations....
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Phocuswright names winners of the 2025 Philip C. Wolf Memorial Scholarship
By PhocusWire
|
October 20, 2025
Sebastián Muñoz, co-founder of Rutopía, and Jen Wong, founder and CEO of Laasie, received this year's award....
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Activities special in China, as GetYourGuide and Ctrip accelerate
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PhocusWire Pulse LIVE STREAM: Decoding Travel Security
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PhocusWire Pulse LIVE STREAM: Travel Marketing Tactics
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PhocusWire Pulse LIVE STREAM: Emerging Innovation
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Hotels are using AI to recommend room rates, not set them
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Startup Stage: Tripician uses AI to build verified, collaborative travel itineraries
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