News

quote of the week 25
News / Technology
QOTW: Something about throwing out the playbook
By PhocusWire | June 15, 2018
Quote from Jen O'Twomney, vice president of Expedia Local Expert.... Read More
Booking.com driving self-service - chatbot answers almost half of post booking queries
News / Technology
Booking.com driving self-service - chatbot answers almost half of post booking queries
By Rob Gill | June 15, 2018
The majority of consumers prefer to use self-service tools when researching travel options, according to a study by online accommodation giant Booking.com. The survey of 18,500 people from more tha... Read More
What is innovation, anyway? Three travel experts weigh in
News
What is innovation, anyway? Three travel experts weigh in
By Marisa Garcia | June 15, 2018
There are some words we use so often that we wear down the lines of the text to tatters, the phonics become mere warbles, and the very meaning of the word comes into question as readers and listeners... Read More
Ctrip iClick marketing partnership
News / Distribution
Ctrip boosts customized marketing capabilities with iClick partnership
By Mitra Sorrells | June 14, 2018
Ctrip is enhancing its digital marketing services through a partnership with iClick Interactive, a Hong Kong-based marketing technology company.... Read More
VIDEO: Under the hood of travel startups
News / Startups
VIDEO: Under the hood of travel startups
By PhocusWire | June 14, 2018
Routehappy recently sold to ATPCO - a deal seen by most as a decent exit for a company that had been steadily growing for seven years.... Read More
Expedia plots package advantage with late-booking tool
News / Online
Expedia plots package advantage with late-booking tool
By Jamie Biesiada - Travel Weekly | June 14, 2018
Saying that 46% of U.S. travelers prefer to book their flight and hotel separately, Expedia will enable customers to book discounted hotels after they purchase their airfare on Expedia.... Read More
Air New Zealand looks to lure customers via augmented reality travel inspiration
News / Distribution
Air New Zealand looks to lure customers via augmented reality travel inspiration
By Marisa Garcia | June 14, 2018
Air New Zealand is partnering with augmented reality spatial computing platform Magic Leap to develop a virtual travel experience to inspire visitors to head for the destination. Magic Leap has dev... Read More
Is virtual reality still in search of its real purpose in travel?
News / Technology
Is virtual reality still in search of its real purpose in travel?
By Viewpoints | June 14, 2018
This is a viewpoint from Caroline Camilli Gay, from SITA Lab. “This is the year Virtual Reality goes mainstream” has been the mantra for several years now, probably starting as far back as 2014 whe... Read More
Towards a data-driven seamless journey - the vision for corporate travel by 2030
News / Distribution
Towards a data-driven seamless journey - the vision for corporate travel by 2030
By Marisa Garcia | June 14, 2018
SAP Concur has put together an in-depth report on the factors that will drive corporate travel between today and 2030, including an analysis of the technology advances required to progress towards a g... Read More
OAG survey booking and payments
News / Distribution
Amazon tops list of alternative platforms consumers would use to book travel
By Mitra Sorrells | June 13, 2018
As speculation simmers regarding whether – or when - Amazon will make a foray into travel, a new survey finds 44% of travelers say they would be comfortable booking their trips on the e-commerce site.  ... Read More
Expedia gets super-serious about activities, plots five-fold booking jump
News / Online
Expedia gets super-serious about activities, plots five-fold booking jump
By Kevin May | June 13, 2018
Much of the attention in 2018 in tours and activities has been on moves at TripAdvisor and Booking Holdings - but Expedia Group has big ambitions of its own.... Read More
Which payment methods are accepted by airline apps?
News / Technology
Which payment methods are accepted by airline apps?
By Jill Menze | June 13, 2018
As consumers diversify how they pay for things - using everything from debit and credit cards to PayPal and WeChat Pay, airline apps need to broaden their payment offerings.... Read More
Consumers would prefer the Amazon of travel to be Amazon
News / Technology
Consumers would prefer the Amazon of travel to be Amazon
By Marisa Garcia | June 13, 2018
If consumers are anything to go by, then the top choice of consumer sites offering travel bookings would be Amazon. That’s according to a new report by flight information site OAG on the future of boo... Read More
SITA Orlando biometric exit
News / Technology
Orlando airport first in U.S. to use biometric exit for all international flights
By Mitra Sorrells | June 13, 2018
By October, outbound international passengers at Orlando International Airport will no longer need to show their boarding passes or passports at their departure gates.... Read More
Grab hits top gear with record $1 billion injection from Toyota
News / Online
Grab hits top gear with record $1 billion injection from Toyota
By Kevin May | June 13, 2018
A $1 billion investment by Toyota into ride-hailing service Grab is being touted as the largest ever by a car manufacturer.... Read More