Morgan Hines News

Airbnb removes 100,000 listings, expands listing verification
News / Online
Airbnb removes 100,000 listings, expands listing verification
By Morgan Hines | March 4, 2024
 As part of its “spring update,” Airbnb shared news of de-listings, verification, highlights and... Read More
Tripadvisor Plus is shutting down after three years
News / Online
Tripadvisor Plus is shutting down after three years
By Morgan Hines | March 1, 2024
In remarks at the Phocuswright Conference in November, Tripadvisor CEO Matt Goldberg said the company... Read More
STR industry faces new rules in Europe; Airbnb welcomes change
News / Online
STR industry faces new rules in Europe; Airbnb welcomes change
By Morgan Hines | February 29, 2024
The short-term rental industry will have 24 months to comply with new industry regulations to be... Read More
AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie
News / Technology
AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie
By Morgan Hines | February 29, 2024
In the past year, users engaging with TripGenie used the Trip.com app for a "remarkable" 20... Read More
IAG makes massive e-SAF purchase from Twelve in sustainability effort
News / Technology
IAG makes massive e-SAF purchase from Twelve in sustainability effort
By Morgan Hines | February 28, 2024
International Airlines Group has entered a 14-year contract with Twelve, purchasing 260 million... Read More
What happens when travelers find tours too authentic?
News / Online
What happens when travelers find tours too authentic?
By Morgan Hines | February 26, 2024
An “authentic” experience that included a fried dog in a local market set off a lively discussion of... Read More
What hotels can learn from Amazon, Netflix and the OTAs
Opinion / Online
What hotels can learn from Amazon, Netflix and the OTAs
By Frank Reeves - SHR Group | February 23, 2024
The hotel industry finds itself at a crossroads: Change its strategy or lose guests. It’s not about... Read More
AI check-in: MakeMyTrip sees conversion boost from AI implementations
News / Technology
AI check-in: MakeMyTrip sees conversion boost from AI implementations
By Morgan Hines | February 22, 2024
MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and... Read More
STARTUP STAGE: Becoming rentABLE is a platform for accessible short term rentals
Interview / Startups
STARTUP STAGE: Becoming rentABLE is a platform for accessible short term rentals
By Morgan Hines | February 20, 2024
Becoming rentABLE aims to build inventory by certifying properties for accessibility beyond just a... Read More
Next-gen customer service for hospitality: Balance high-touch, high-tech
Opinion / Online
Next-gen customer service for hospitality: Balance high-touch, high-tech
By Dr. Ori Faran - Callvu | February 16, 2024
Great personal service still matters in hospitality, but as consumers – especially younger ones –... Read More
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