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News / Technology

Airlines begin trialing “CommonPass” digital health passport

By Mitra Sorrells | October 9, 2020

United Airlines and Cathay Pacific Airlines are testing a new app that stores and verifies a traveler’s COVID-19 test status. Read More

Interview / Online

How I Got Here, episode 45 - Jochen Engert of FlixBus

By PhocusWire | October 8, 2020

From buses to now trains, FlixBus has grown quickly in its short history since 2011. The Germany-based company's co-founder and CEO tells the story to David Litwak of Mozio and PhocusWire's Kevin May. Read More

News / Technology

How airlines are scrambling to provide passengers with touchless technology

By Linda Fox | October 7, 2020

Minimum viable product has taken on a new meaning for airlines as they rush to meet the need for contactless solutions. But how do carriers work out what to prioritize? Read More

News / Online

Expedia, Agoda, Traveloka, Ixigo on opportunities and challenges post-COVID

By Mitra Sorrells | October 2, 2020

The four online travel agencies are finding new ways to serve their primarily domestic audiences and remain relevant while travel volumes are down. Read More

News / Distribution

KKday raises $75M Series C to grow new tour and activity product

By Mitra Sorrells | September 29, 2020

KKday launched its new booking management platform, Rezio, in March and says it has servied 150,000 customers as the demand for local experiences grows. Read More

News / Technology

Touchless tech: Cruise lines adapt to prepare for a healthy return to sailing

By Mitra Sorrells | September 17, 2020

While cruising remains on hold for many lines, companies are finding news ways to add contactless solutions into the guest experience to minimize risk in the future. Read More

News / Technology

Q&A: How a pandemic has heightened the need for automation in airlines

By Linda Fox | September 14, 2020

Startups offering tech that enables passengers to rebook themselves, as well as gives carriers a better picture of what's happening, already existed - but the pandemic has thrust the need for... Read More

Opinion / Technology

Using the coronavirus pandemic to bring some innovation to business travel

By Susan Lichtenstein - DigiTravel Consulting | September 11, 2020

Now is a good time to address the many pain points in corporate travel purposes. Read More

News / Technology

Airlines can address other passenger frustrations as they work to rebuild confidence

By Linda Fox | September 8, 2020

Data analyzed by Lufthansa Innovation Hub's TNMT platform identifies major issues in the passenger experience. Read More

News / Distribution

Forget online stars and rankings, hotels will be now judged by hygiene factors

By Linda Fox | September 7, 2020

While there is no ranking or rating system for hygiene and cleanliness, there are tell-tale signs for who is putting in the time and money. And this matters a lot in the mid-pandemic period. Read More

Opinion / Technology

How attractions can use AI to boost local tourism

By Don White - Satisfi Labs | September 4, 2020

Here's how three areas of the local tourism experience will be impacted by technology optimized for the COVID-19 world. Read More

Interview / Technology

VIDEO: Iomob - Summit pitch winner at Phocuswright Europe 2020

By PhocusWire | September 4, 2020

Iomob is building the Internet of Mobility (IoM): Enabling users of any IOM-connected app to discover, route, book and pay for any IOM-connected mobility device (public, private, shared, autonomous). Read More

News / Distribution

Southeast Asian super app Grab adds tour and activity bookings through Klook

By Mitra Sorrells | September 2, 2020

Grab users will be able to book and pay for Klook's tour and activity offerings in the Grab app. Read More

Interview / Startups

STARTUP STAGE: Zonder creates a shareable, gamified digital journal of a user’s travels

By Mitra Sorrells | August 21, 2020

Zonder is an app that automatically logs places users visit and things that they do, with a gamification aspect that creates incentives for users to do more exploration. Read More