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News / Online

Tripadvisor's Goldberg talks strategy, AI potential and digital marketing

By Linda Fox | January 10, 2024

At The Phocuswright Conference 2023, Tripadvisor CEO Matt Goldberg discussed the importance of the brands working together and how its generative AI initiatives are developing. Read More

News / Technology

Operto acquires guest experiences tech provider Dack

By Linda Fox | January 8, 2024

The acquisition of Dack follows Operto's acquisition of VRScheduler in 2021 and STAYmyway in 2022. Read More

News / Online

Phocuswright analysts share their travel industry predictions for 2024

By Morgan Hines | January 2, 2024

As Phocuswright analysts look ahead, they share a myriad of predictions for 2024 including some regarding business travel, pricing and much more. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

From Our Partners / Technology

Yanolja on how cloud-based solutions can power innovation across hospitality

By PhocusWire | December 20, 2023

Jong Yoon Kim, CEO of Yanolja and Yanolja Cloud, explained how cloud-based solutions in combination with artificial intelligence can drive efficiency and evenue for suppliers while improving the... Read More

News / Technology

Were travel experts right with their 2023 predictions?

By PhocusWire | December 19, 2023

Every year we ask industry executives and pundits to forecast what might happen across travel technology and distribution in the months to come. Here we look back on what was predicted for 2023 and what... Read More

From Our Partners / Online

How hotels can use ancillaries to drive personalization and loyalty

By PhocusWire | December 18, 2023

Plusgrade’s Paul Rantilla discusses the company’s recent acquisitions of Upstay and Points, and how it is now accelerating efforts to help hospitality companies drive revenue through ancillaries. Read More

Interview / Startups

Weeva - Launch Pitch at the Phocuswright Conference 2023

By PhocusWire | December 14, 2023

Weeva, one of PhocusWire's Hot 25 Travel Startups for 2024, is a holistic business sustainability management company. Read More

News / Technology

Google’s Vowinkel on the power of generative AI for travel marketers

By Mitra Sorrells | December 12, 2023

While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More

News / Technology

Flight Centre Travel Group creates global “AI Center of Excellence”

By Mitra Sorrells | December 11, 2023

FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more. Read More

News / Startups

Klook lands $210 million investment for three-pronged growth strategy

By Linda Fox | December 7, 2023

Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets. Read More

From Our Partners / Technology

Mews’ Valtr on a modern view of hospitality and driving guest loyalty

By PhocusWire | December 6, 2023

In a discussion in the PhocusWire studio at The Phocuswright Conference, Mews founder Richard Valtr shares his vision for hospitality and how it can become “the future of all real estate.” Read More

News / Technology

The effective use of data in travel marketing

By PhocusWire | November 30, 2023

Demi Horvat of AirDNA and Kurt Weinsheimer of Sojern speak at The Phocuswright Conference about how travel data informs better decision-making. Read More

News / Online

Hopper’s Lalonde talks profits, Expedia split, Booking.com competition

By Derek Catron | November 29, 2023

In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and his “hacker” approach to business. Read More

News / Startups

Virdee closes $12.4M Series A to fuel growth in hospitality sector

By Mitra Sorrells | November 20, 2023

Virdee’s platform automates all front desk transactions to improve the guest experience, eliminate lines and enable staff to focus on guest engagement. Read More

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