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News
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Technology
Flight Centre Travel Group creates global “AI Center of Excellence”
By Mitra Sorrells
|
December 11, 2023
FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more.
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News
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Startups
Klook lands $210 million investment for three-pronged growth strategy
By Linda Fox
|
December 7, 2023
Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets.
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From Our Partners
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Technology
Mews’ Valtr on a modern view of hospitality and driving guest loyalty
By PhocusWire
|
December 6, 2023
In a discussion in the PhocusWire studio at The Phocuswright Conference, Mews founder Richard Valtr shares his vision for hospitality and how it can become “the future of all real estate.”
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News
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Technology
The effective use of data in travel marketing
By PhocusWire
|
November 30, 2023
Demi Horvat of AirDNA and Kurt Weinsheimer of Sojern speak at The Phocuswright Conference about how travel data informs better decision-making.
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Online
Hopper’s Lalonde talks profits, Expedia split, Booking.com competition
By Derek Catron
|
November 29, 2023
In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and his “hacker” approach to business.
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News
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Startups
Virdee closes $12.4M Series A to fuel growth in hospitality sector
By Mitra Sorrells
|
November 20, 2023
Virdee’s platform automates all front desk transactions to improve the guest experience, eliminate lines and enable staff to focus on guest engagement.
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News
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Online
How to capture Gen Z travelers’ interest on social media
By Morgan Hines
|
November 14, 2023
Meta, Snap Inc. and Hostelworld share steps to take for brands looking to attract a younger traveling audience on social media.
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News
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Technology
Airbnb acquires GamePlanner.AI
By Morgan Hines
|
November 14, 2023
Airbnb emphasizes artificial intelligence focus with a near $200 million acquisition.
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Interview
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Startups
Hot 25 Travel Startups for 2024: Grazzy
November 14, 2023
Grazzy helps hourly employees make more money, access it the same day and save and spend in better ways.
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News
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Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines
|
November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot.
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News
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Distribution
Booking.com adds cruise content in partnership with World Travel Holdings
By Mitra Sorrells
|
November 10, 2023
U.S. consumers can now access more than 10,000 sailings on more than 30 cruise lines from 55 departure points around the world.
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From Our Partners
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Technology
Try before you buy: How augmented reality can drive travel bookings
By Cathy Walsh
|
November 9, 2023
While traditional online travel marketing such as video targets a largely passive audience, augmented reality inspires engagement via immersive content worth sharing.
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News
/
Technology
Microsoft and Tripadvisor on what OpenAI’s DevDay product announcements mean for travel
By Mitra Sorrells
|
November 8, 2023
In PhocusWire's fourth Let's Hear It! LinkedIn Audio event, Tripadvisor head of data Rahul Todkar and Microsoft regional vice president for advertising Pablo Laucirica unpack the meaning of OpenAI's...
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News
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Online
Airbnb’s new AI-powered “Guest Favorites” property badge will update daily
By Mitra Sorrells
|
November 8, 2023
The new badge, part of the Airbnb's Winter Release, comes just days after the company shuttered its Plus program, which was a more manual, design-focused evaluation.
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News
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Online
Tripadvisor Q3 revenue up across all segments, most sharply for Viator
By Mitra Sorrells
|
November 6, 2023
Tripadvisor's total revenue in the third quarter of this year was $533 million, up 16% year over year, with nearly half of that revenue coming from Viator.
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Early AI lessons, experiments at Expedia Group
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Tripadvisor to sell TheFork to American Express for $700M
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Top investors in travel tech 2026
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Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"
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Besty AI closes $3.75M seed round
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Combining travel and tradition: Trip.Biz forging a new path for TMCs
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Germany sets a travel spending record—sustaining it won’t be simple
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The hotel industry's real TikTok GO problem has nothing to do with TikTok
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Tripadvisor to sell TheFork to American Express for $700M
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