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News / Online

How the EU digital markets act will impact travel

By PhocusWright Research | October 1, 2024

Phocuswright research has found that the travel industry anticipates disruptions due to changes and gatekeepers as governments are regulating Big Tech with the EU's Digital Markets Act. Read More

News / Technology

SeatBoost lands funding from International Airlines Group

By Linda Fox | September 25, 2024

SeatBoost enables live auctions on mobile devices at the airport enabling passengers to bid to upgrade their seat and providing airlines with incremental revenue. Read More

News / Online

Norwegian airline and Strawberry hotels create shared loyalty currency

By Mitra Sorrells | September 23, 2024

The two brands have created a joint venture – Spenn – that will offer a common loyalty currency with no exchange fees and, eventually, a wide range of partners that provide earning and redemption offers... Read More

News / Online

The travel industry payment gap

By Phocuswright Research | September 20, 2024

The travel industry historically struggles with emerging trends and technologies, and the topic of payments is no exception. Read More

News / Startups

Mindtrip secures $12M investment, launches group chat

By Mileva Sapic | September 18, 2024

Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative trip planning features for groups. Read More

News / Technology

Expedia Group expands Travel Shops to brand, celebrity, media partners

By Morgan Hines | September 16, 2024

The shoppable storefronts, built for creators, launched in May at Expedia Explore in Las Vegas. At the time, the launch included a select few influencers. Soon, every traveler will be able to join. Read More

News / Technology

Unpacking airline disruption challenges - data, communication, personalization

By Linda Fox | September 16, 2024

With the global IT outage in July and a summer of strikes fresh on their minds, airline executives discussed how disruptions are managed, the importance of data and informing passengers at the... Read More

News / Technology

Google will allow users to add U.S. passports to its digital wallet

By Morgan Hines | September 12, 2024

The technology giant is beta testing the feature that will allow Google Wallet users to store their passport to use at select TSA checkpoints. Read More

News / Online

Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years

By Morgan Hines | September 10, 2024

Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's work in alternative accommodations and artificial intelligence and strong demand in Asia as key... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Trip.Biz, Hospitable, Outpayce and more

By PhocusWire | September 6, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Online

Experience industry leaders still see room to grow in changing landscape

By D.J. Catron | August 19, 2024

At Phocuswright Europe, leaders from Viator, Tiquets and TourRadar spoke about how travel experiences could continue thriving even as Google and others play bigger roles in the sector. Read More

News / Online

Latin America super app Rappi on using its travel products to drive loyalty

By Mitra Sorrells | August 15, 2024

About a year after Rappi partnered with Marriott in Mexico, the integration has extended to the super app’s users in Colombia, Chile, Peru, Brazil, Argentina and Uruguay. Read More

News / Technology

IHG bookings from own channels hit 80%

By Linda Fox | August 8, 2024

Holiday Inn-parent IHG shares progress on its investments in technology and loyalty, including the implementation of a new revenue management system and property management system. Read More

News / Technology

In the wake of CrowdStrike, how tech can shape travel crisis planning

By Morgan Hines | July 26, 2024

On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and cancellations along with what crisis management’s future may look like is only more critical. Read More