Martin Cowen News

ABTA website security breach hits 43,000 people
News
ABTA website security breach hits 43,000 people
By Martin Cowen | March 16, 2017
ABTA, the UK travel trade association, has admitted its abta.com website suffered a data security... Read More
As social media evolves, travellers demand joined-up customer service
News / Technology
As social media evolves, travellers demand joined-up customer service
By Nick Vivion | March 15, 2017
Customer service has always been one of the most challenging areas of any service-based business. This... Read More
Airbnb, a rumour of Chinese state funding and implications for home rental
News / Distribution
Airbnb, a rumour of Chinese state funding and implications for home rental
By Martin Cowen | March 14, 2017
One of the Chinese government's biggest investment funds reportedly put $100 million into Airbnb's... Read More
Lessons from Snapchat - travel and hospitality brands getting it right
News / Technology
Lessons from Snapchat - travel and hospitality brands getting it right
By Nick Vivion | March 14, 2017
With every new platform comes the inevitable sighs from overworked digital marketers. “Not another... Read More
Peakwork brings bookings via Facebook ads
News / Distribution
Peakwork brings bookings via Facebook ads
By Martin Cowen | March 14, 2017
Travel firms using Peakwork's Player Hub can now embed real-time pricing and availability into their... Read More
The app revolution is not over but the easy money has gone
News / Technology
The app revolution is not over but the easy money has gone
By Nick Vivion | March 13, 2017
The ‘End of Apps’ has been overblown. The rise of chatbots has encouraged articles about the demise of... Read More
What you need to know about live video streaming in travel
News / Technology
What you need to know about live video streaming in travel
By Nick Vivion | March 10, 2017
Since becoming available widely in April 2016, Facebook Live has become the go-to platform for live... Read More
Another billion dollars for Airbnb
News / Distribution
Another billion dollars for Airbnb
By Martin Cowen | March 10, 2017
Airbnb's latest SEC filing showing another billion dollars has been added to its warchest. The filing... Read More
Busbud puts a price on passengers' ancillaries wishlist
News / Distribution
Busbud puts a price on passengers' ancillaries wishlist
By Martin Cowen | March 10, 2017
Bus and coach booking specialist Busbud has revealed the on-board services which passengers not only... Read More
IAG to equip fleet with inflight wifi from Inmarsat and Deutsche Telekom
News / Technology
IAG to equip fleet with inflight wifi from Inmarsat and Deutsche Telekom
By Martin Cowen | March 9, 2017
Inflight wifi access is a vital part of the airline passenger experience, but it is also an elephant... Read More
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