Marketing

How hotels can use tech to turbocharge their reputation
Opinion / Technology
How hotels can use tech to turbocharge their reputation
By Róisín O'Keeffe - P3 | October 11, 2022
A seamless and personalized digital experience can help hotels build brand value. Read More
The ultimate 2023 budget guide for hospitality
From Our Partners / Online
The ultimate 2023 budget guide for hospitality
By Paul Barron - Amadeus Hospitality | October 11, 2022
Hoteliers should consider these five important factors when creating their budget plans for the coming year. Read More
Phocuswright Conference 2022: A conversation with Tripadvisor’s new CEO
News / Online
Phocuswright Conference 2022: A conversation with Tripadvisor’s new CEO
By PhocusWire | October 10, 2022
Matt Goldberg sits down for his first interview as Tripadvisor CEO during The Phocuswright Conference in November. Read More
India mobile first
News / Technology
Travel brands laser in on mobile experience in India
By Kathryn Walson | October 10, 2022
An ever-growing number of consumers in India are making purchases through mobile platforms. This trend is leading travel brands to heighten their focus on mobile. Read More
phocuswright-research-subscriptions
News / Online
How is travel adapting to the subscription economy?
By Phocuswright Research | October 7, 2022
More and more travel brands are exploring subscription offerings as a way to generate revenue and improve customer retention. Read More
codegen-generations-travelers-2
From Our Partners / Technology
Balancing brand engagement for Gen Z, millennial and Gen X travelers
By Alison Winch - CodeGen | October 3, 2022
Travel companies should prepare for the post-digital era and develop creative strategies to engage customers across generations.  Read More
rakuten-japan-tmr
News / Online
Japan’s Rakuten Travel gears up for return of international visitors
By Mitra Sorrells | October 3, 2022
Japan reopens to mass tourism next week, but it is expected to be several years before the country's gross travel bookings surpass 2019 levels.   Read More
SiteMinder main
News / Online
Five traveler trends shaping the future of accommodations
By Kathryn Walson | September 28, 2022
For 78% of working travelers and 60% of leisure travelers, the “little things” – for example, a property’s scent, its artwork or the restaurant’s music – “always” or “often” impact whether they would... Read More
biden-air-transparency-rules
News / Online
U.S. Department of Transportation calls for fee transparency from airlines, OTAs
By Mitra Sorrells | September 26, 2022
The proposal would affect U.S. air carriers, foreign air carriers and third parties such as OTAs and metasearch sites that display fares for flights to, from and within the United States. Read More
performance-marketing-travel
Opinion / Online
How AI-driven performance marketing can drive growth for travel businesses
By Neel Pandya - Pixis | September 23, 2022
Well-executed marketing campaigns can generate significant ROI for travel brands. Read More
zartico-20-million
News / Startups
Zartico raises $20M to help destinations make sense of visitor data
By Mitra Sorrells | September 21, 2022
Founded in March 2020, Zartico has raised a total of $24.5 million and says it has more than 180 customers.  Read More
tripadvisor-wanderlab
News / Online
Tripadvisor launches marketing services for travel and non-travel brands
By Mitra Sorrells | September 21, 2022
Named Wanderlab, the division will operate as an independent studio that makes use of Tripadvisor’s first-party data, company resources and talent.   Read More
Cleartrip 2
Interview / Online
Q&A: Cleartrip CFO on how the Flipkart deal is fueling growth
By Kathryn Walson | September 20, 2022
Cleartrip CFO Aditya Agarwal discusses the benefits of having Flipkart as a distribution channel as well as how the OTA is reviving its hotels business. Read More
phocuswright-arival-survey
News / Distribution
TAKE A SURVEY: The outlook for tours and attractions
By PhocusWire | September 19, 2022
Phocuswright and Arival are conducting a survey on the outlook for tours, experiences and attractions. Read More
future-call-centers-cruisewatch-oped
Opinion / Technology
Voicing optimism about the future of travel call centers
By Markus Stumpe - Cruisewatch | September 16, 2022
Travel brands can benefit from a hybrid model where data forms a bridge between human agents and technology. Read More
The Phocuswright Conference 2026