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News / Technology

Pivotal moments in 2014 - when Hilton embraced mobile

By Sean O'Neil | December 22, 2014

Looking wistfully back at 2014, I’d say a pivotal moment in travel technology came when Hilton Worldwide became the first major hotel chain to fully embrace mobile apps. By the end of summer 2014,... Read More

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Golden opportunity: Upselling ups positive reviews and guest satisfaction

By Nick Vivion | December 22, 2014

A recent report has found a direct link between front desk upselling and both positive reviews and guest satisfaction. The research was completed by TSA Solutions, Shangri-La Hotels & Resorts,... Read More

News / Technology

Reshaping online travel - hurdles and opportunities

By Sean Arena | December 22, 2014

Over the past few years, I’ve read numerous articles from various industry pundits lamenting the lack of innovation in the online travel landscape. While some of their points are valid, I think we sh... Read More

News / Technology

Tech trend for 2015 and beyond: The hotel room as a computer

By Viewpoints | December 22, 2014

I don’t have to tell you because you already know: competition in the travel industry is high and choices are plentiful. Winning customer experiences can make or break a hotel. NB: This is a viewpo... Read More

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Indian-Italian fusion - zomato.com buys Cibando

By Martin Cowen | December 22, 2014

Priceline's $2.6 billion acquisition of OpenTable is driving the demand for restaurant booking services, and India's zomato.com is mounting a global challenge with Italian site Cibando its latest acqu... Read More

News / Distribution

Pivotal moments in 2014 - when Airbnb got in bed with Concur

By Linda Fox | December 22, 2014

Concur’s partnership with Airbnb, announced back in July, feels like a pivotal moment in 2014. It’s a sort of establishment meets disruptor. It’s recognition that there’s a generation of travellers... Read More

News / Distribution

What the dickens...

By Martin Cowen | December 22, 2014

In a twist on the ghosts of Christmas past, booking.com is being haunted by the BBC after the broadcaster decided to re-run a story from early November about the site's customers being targetted by "s... Read More

News

Travelport gets ICE images, Hostelworld offers channel manager, eDreams Odigeo selects Boxever, and more...

By PhocusWire | December 22, 2014

This is a roundup of product news and announcements for travel SYSTEMS in tourism and hospitality for December 2014. Friday 19 December 2014: Travelport partners with ICE Portal for visual hotel... Read More

News / Distribution

Pivotal moments in 2014 - when Alibaba launched Alitrip.com

By Martin Cowen | December 21, 2014

When a business with global aspirations such as Alibaba, currently valued at more than $270 billion, launches a separate standalone travel business, it is not only Chinese OTAs such as Ctrip, eLong an... Read More

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Utrip nets $850K in additional financing

By Sean O'Neil | December 19, 2014

Utrip, the travel planning startup, said today that it has raised $850,000. That is in addition to the $750,000 investment it received last spring. New investors include Finagraph CEO James Walter.... Read More

News / Online

Quicket adds new twist to mobile OTA: In-flight movie reviews

By Nick Vivion | December 19, 2014

Quicket is a mobile app that exists to book airline tickets - or as the company touts itself, an app for "mobile travel services." This is a definition that speaks to the startup's ambition to become... Read More

News / Technology

Brussels Airlines digital Loft, Sabre Red app downloads, Lagisatu debuts apps for Muslim travellers, and more...

By PhocusWire | December 19, 2014

This is a roundup of product news and announcements for travel DEVICES in tourism and hospitality for December 2014. Friday 19 December 2014: Brussels Airlines partners with Microsoft and Arriva... Read More

News / Distribution

Pivotal moments in 2014 - when digital travel finally matured

By Alex Bainbridge | December 19, 2014

It would very difficult to put your finger on something that significantly altered in 2014. Yet perhaps the pivotal moment isn't a moment at all, but a sense. Airbnb, Uber and HotelTonight, for... Read More

News / Technology

The Stayful hotel app: No trend left behind

By Sean O'Neil | December 18, 2014

Forget those year-in-review articles that list the hottest trends in design, marketing, and business models among consumer-facing travel startups. Instead, download the iOS app Stayful, which debut... Read More

News / Distribution

Pivotal moments in 2014 - when Sabre changed its tune over NDC

By Timothy O'Neil-Dunne | December 18, 2014

There was a subtle change at Sabre HQ during 2014 - from leading the battle against IATA's NDC to embracing it. Sabre went to war against American Airlines in 2010. Furthermore, in then railed in p... Read More

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