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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Social media value to airlines goes up but budget and staffing still a challenge
News / Technology
Social media value to airlines goes up but budget and staffing still a challenge
By Marisa Garcia | September 6, 2017
Airlines continue to increase social media staff, but are also adding responsibilities with a greater prioritisation of customer service related interactions over marketing and brand promotions. Th... Read More
Thomas Cook China's CEO on its first year
From Our Partners / Distribution
Thomas Cook China's CEO on its first year
By Sponsored Content | September 6, 2017
This is a viewpoint from China Travel News.This article appears as part of the tnooz sponsored content initiative. Thomas Cook China, a joint venture between UK-based tour operator Thomas Cook Grou... Read More
Airport and airline technology chiefs look to AI to enhance customer service
News / Technology
Airport and airline technology chiefs look to AI to enhance customer service
By Marisa Garcia | September 6, 2017
SITA’s 2017 Air Transport IT Trends Insights Report shows that airlines and airports are increasingly embracing artificial intelligence (AI) technology to support their customer service platforms, esp... Read More
Airlines can innovate the stopover experience with mobile
From Our Partners / Technology
Airlines can innovate the stopover experience with mobile
By Sponsored Content | September 6, 2017
This is a viewpoint from Robert Meza, head of travel at the ENTERTAINER. With the Aviation Festival taking place in London this week, and with so many airlines, startups and technology companies co... Read More
Car rental disrupter Turo raises $92 million, heads for Asia
News
Car rental disrupter Turo raises $92 million, heads for Asia
By Martin Cowen | September 6, 2017
Daimler is putting even more money into mobility, jointly leading a $92 million Series D round for Turo, a peer-to-peer car sharing platform. San Francisco-based Turo, which was formerly known as R... Read More
Finnair unveils Finn chatbot based on NDC technology
News / Technology
Finnair unveils Finn chatbot based on NDC technology
By Linda Fox | September 6, 2017
Finnair has launched a chatbot via Facebook Messenger to help passenger book flights, check status and find additional information on the airline. The "Finn" chatbot, which has been developed with... Read More
Airlines - time to catch that missed data connection
News / Distribution
Airlines - time to catch that missed data connection
By Viewpoints | September 6, 2017
This is a viewpoint by Philippe der Arslanian, acting CMO and head of business development, North America, for Conztanz. The vast majority of retailers including airlines and airports agree: data i... Read More
KLM claims airline first with WhatsApp Business Platform
News / Technology
KLM claims airline first with WhatsApp Business Platform
By Marisa Garcia | September 5, 2017
KLM Royal Dutch Airlines has announced that it is the first airline, and one of the first companies around the world, to join the WhatsApp Business platform. The airline will now offer customers bo... Read More
Are hotel franchise fees a growing problem for owners?
News / Distribution
Are hotel franchise fees a growing problem for owners?
By Viewpoints | September 5, 2017
This is a viewpoint by Peter O'Connor, professor of digital disruption at Essec Business School in Paris. While much media attention has focused on the issue of OTA cost, hotel owners have also se... Read More
Daimler brings Via's on-demand ride-share to Europe with $50 million JV
News
Daimler brings Via's on-demand ride-share to Europe with $50 million JV
By Martin Cowen | September 5, 2017
When he was at Expedia Inc, Dara Khosrowshahi's perspective on the competitive landscape came from the elevated position of running one of the biggest global online travel agencies. Now that he is... Read More
Direct Booking Summit on where hospitality really begins
From Our Partners / Technology
Direct Booking Summit on where hospitality really begins
By Sponsored Content | September 5, 2017
This viewpoint from Triptease appears as part of the tnooz sponsored content initiative. There’s just three weeks to go until the return of the Direct Booking Summit and tnooz readers can now get t... Read More
Webjet in the black as consumer and trade units expand
News / Distribution
Webjet in the black as consumer and trade units expand
By Martin Cowen | September 4, 2017
Australia-listed Webjet Limited has seen double-digit growth for the year to end-June across most of its B2C and B2B businesses. However, a "technical accounting issue" relating to a supply and con... Read More
Startup pitch: InnovaReviews targets independent hotels and activities with its onsite review service
News / Online
Startup pitch: InnovaReviews targets independent hotels and activities with its onsite review service
By Linda Fox | September 4, 2017
These days most consumers find a hotel in a destination and then turn to a review site for validation on whether it might be the right hotel for them. We like to see what people like us think about... Read More
Secret Escapes buys into undervalued central Europe, ramps up UK packaging offer
News / Distribution
Secret Escapes buys into undervalued central Europe, ramps up UK packaging offer
By Martin Cowen | September 1, 2017
Secret Escapes CEO Alex Saint says its purchase this week of Czech competitor Slevomat Group builds on its "nicely profitable" Polish business and create "positive product synergies" across the group... Read More
The dos and don'ts of working with influencers
News / Online
The dos and don'ts of working with influencers
By Viewpoints | September 1, 2017
This is a viewpoint by Hayley Corwick, co-founder of Steele Rewards. Remember when you were in school and a friend showed up with an amazing backpack? You ran home and begged for the same one. The... Read More
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