The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective.... Read More

American Airlines, Delta Air Lines,Viator, Princess Cruises, Visit Florida, Royal Caribbean, Carnival and many other travel suppliers are partnering with the online retail giant.... Read More

The collaboration will look at furthering interoperability, trust and data security as part of a Digital Travel Ecosystem initiative from SITA.... Read More

The company has adjusted its full-year 2024 booking revenues guidance to more than €255 million, up 34% year over year. ... Read More

The report from SiteMinder also found 52% travelers have abandoned an online booking after a bad experience, such as lack of site security, payment issues, loading times, design and a lack of friendliness for mobile users.... Read More

According to Phocuswright Research, navigating a patchwork of regulations across borders is a major challenge for travel businesses.... Read More

The company has not said how many jobs are expected to be lost at Booking.com or at what level or departments although it did refer to multiple jurisdictions.  ... Read More

AncillaryBox allows airlines to offer high-quality and high-margin in-destination activities and experiences instantly and at scale.... Read More

Byway offers trips across Europe, including overland transport, hand-picked accommodation, and on-demand expert advice.... Read More

Chain4Travel is the initiator of the decentralized operating system Camino Network, fostering digital innovation and solving the connectivity issue for global travel with a unique travel standard. ... Read More

Crewfare is a travel technology company specializing in providing seamless accommodation solutions for large-scale events and corporate clients.... Read More

D3x is an AI-driven platform that elevates the hospitality industry by blending artificial intelligence with human-centric interactions.... Read More

Directo is an intelligent search engine that works in the background of our users’ existing travel searches and a Chrome extension that helps travelers find the best accommodation deals.... Read More

Eco.mio is a browser extension that helps companies guide their employees to greener business travel decisions.... Read More

ExpectMe is a room selection platform that unlocks hidden revenue, elevates guest satisfaction and supports staff efficiency.... Read More