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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Study reveals low take-up of AI among European hotels
News / Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox | July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses.... Read More
Finnair, Swiss talk difficult distribution decisions, customer experience
News / Technology
Finnair, Swiss talk difficult distribution decisions, customer experience
By Linda Fox | July 5, 2023
Finnair and Swiss executives joined the "Make Flying Fun" panel at Phocuswright Europe 2023 to discuss boosting digital engagement, distribution developments, sustainability and more.... Read More
Online travel platforms escape digital gatekeeper list
News / Online
Online travel platforms escape digital gatekeeper list
By Linda Fox | July 4, 2023
The European Commission published the first list of companies that consider themselves potential gatekeepers today.... Read More
Agoda unveils wholesale distribution platform for hotel partners
News / Distribution
Agoda unveils wholesale distribution platform for hotel partners
By Derek Catron | June 30, 2023
Booking Holdings brand Agoda now offers more transparency for hotels to track volume and rates and maximize revenues.   ... Read More
Accor updates on digital and distribution strategy
News / Distribution
Accor updates on digital and distribution strategy
By Linda Fox | June 30, 2023
Accor chief digital officer Alix Boulnois detailed some of the company’s strategies going forward during a Capital Market Day in late June.... Read More
How this small German airline is a major player in global distribution
News / Distribution
How this small German airline is a major player in global distribution
By Mitra Sorrells | June 30, 2023
Hahn Air has become a leader in airline ticketing and distribution for more than 365 airlines and 100,000 travel agencies in 190 markets.... Read More
Why hyperlocal is the new global for the travel industry
Opinion / Online
Why hyperlocal is the new global for the travel industry
By Michael Becker - GeoSure | June 30, 2023
GeoSure CEO Michael Becker explains why hotels, rentals, ride shares and other tourism stakeholders should harness the power of ultra-refined, location-specific data.... Read More
AI Insights: Generative AI and personalization
News / Technology
AI Insights: Generative AI and personalization
By PhocusWire | June 29, 2023
Skyscanner CTO Andrew Phillips answers our questions about how the company is working with generative artificial intelligence technology.... Read More
Spotnana direct NDC connection with United to realize retailing potential
News / Technology
Spotnana direct NDC connection with United to realize retailing potential
By Elizabeth West - BTN | June 29, 2023
The "deep integration" also enables self-service, end-to-end agent service and airline service, with all ticket touches applied across channels.... Read More
How AI is enabling self-service round-the-world trip planning
News / Technology
How AI is enabling self-service round-the-world trip planning
By Derek Catron | June 29, 2023
A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot.  ... Read More
Priceline’s new AI chatbot will mix ChatGPT and Google tech
News / Technology
Priceline’s new AI chatbot will mix ChatGPT and Google tech
By Mitra Sorrells | June 28, 2023
Priceline's new chatbot, Penny, is equipped with security features so users can complete an accommodation booking right within the chat.... Read More
There's a real-time revolution happening in hotel operations
News / Technology
There's a real-time revolution happening in hotel operations
By Adam Glickman and Dmitry Koltunov - Phocuswright analysts | June 28, 2023
By examining how the hotel’s operations function in their current state, all the micro-decisions that contribute to optimizing overall performance can be improved. ... Read More
How tours and activities can build on travel momentum
News / Online
How tours and activities can build on travel momentum
By Derek Catron | June 28, 2023
A panel discussion at Phocuswright Europe brought together leaders from Viator, TUI Musement and Civitatis to discuss opportunities for tours and activities growth.... Read More
How travel brands are finding a voice on TikTok
News / Online
How travel brands are finding a voice on TikTok
By Linda Fox | June 28, 2023
TikTok's Hannah Bennett shares some of the current trends for travel on the platform as well as how brands including BA and Hilton are finding their voice.... Read More
Booking.com adds conversational trip planning with ChatGPT
News / Technology
Booking.com adds conversational trip planning with ChatGPT
By Mitra Sorrells | June 27, 2023
For now the chat platform is integrated only with Booking.com’s accommodation booking experience, but the company plans to add flights, ground transportation and other trip components in the future.... Read More
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