Since ChatGPT debuted in late 2022, the travel industry has been exploring how best to use it – and wondering whether consumers are ready to embrace it to help with their trip planning.... Read More

Anish Kapoor of Teleperformance India discusses the role of technology in securing top-tier customer experience and business services.... Read More

Growth in supply outpaced demand, yet the sector saw a record $64 billion in revenues amid high-profile regulatory action.  ... Read More

American Airlines said 80% of bookings currently come via internet-based channels with 65% of that coming from its website and mobile app.... Read More

Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles.... Read More

Tripla has acquired Singapore-based Endurance Technology Solutions, which develops and sells the Pelican Hotel Solution - a reservation system that works with major overseas channel managers.... Read More

The search giant has been criticized for not engaging with businesses on planned changes to comply with the Digital Markets Act as well as falling short of the regulation's requirements with those changes.... Read More

The deal comes less than a year after InteleTravel acquired corporate travel alliance Hickory Global Partners; the company seeks to leverage its shared resources.  ... Read More

Instagram and YouTube are the top sources of inspiration for millennials and Gen Z, according to research from Klook.... Read More

The India online travel agency made revenue gains across flights, hotels and packages and bus transportation.... Read More

The investment gives PSG a majority stake in Visit Group, which looks to use it to accelerate growth across the Nordic region.... Read More

TravelPerk plans to put the funds towards boosting its platform with new inventory capabilities as well as the launch of new business travel services and further product automation driven by artificial intelligence.... Read More

In a discussion in the PhocusWire studio, TourRadar chief marketing officer Christian Wolters and Kimkim founder Joost Schreve discussed their marketing strategies, sustainability efforts and how they are using generative artificial intelligence.... Read More

The funding will go towards further development of the platform as well as expanding into new countries including the United States.... Read More

Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023.... Read More